Category: | Used Car Dealer |
Address: | 6510 N Shepherd Dr, Houston, TX 77091, USA |
Phone: | +1 713-360-7254 |
Site: | brownfamilyauto.com |
Rating: | 4.7 |
Working: | 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–5PM Closed |
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Lani Moses
Charles is amazing!! I cannot imagine buying vehicles anywhere else. I have bought cars previously through traditional routes or other buy here pay here places.. they are a huge headache and take all day. Charles will have you in and out the door in 30 minutes or less and he doesnt sell unreliable vehicles like other buy here pay here places... I have bought 2 vehicles from him in the last two years and only one of them has had to have a minor repair.. otherwise both run great!!! Charles is extremely understanding about late payments, just be upfront and honest with him.. he also offers free oil changes while you are financing with him which is going extremely above and beyond... like I said I cannot imagine any other way to buy a car. Carmax is not the way car buying is supposed to be.. brown family auto is.
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Jay Nolan
Brown Family Auto Sales is a great place to buy a car. The customer service is awesome. Charles is beyond amazing to deal with. Ive had 3 cars before getting the one i bought from them last year (still paying on it but just about done). The car i bought from them was the first car i bought on my own. Charles and Aaron made the experience beyond comfortable and made sure i understood everything when it came to the paperwork and really made the whole situation as easy to deal with as they possibly could. Im really happy to have bought a car from this company. A big thank you to Charles for being so understanding of my situation!!!! Youre the best!!!
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lalala land
Bought my car from Charles just about three years ago (2dr Honda Acc 04), only needed one repair other than that no problems. I am on my way back to the Brown Auto Sales tomorrow to buy another car now that my family has expanded, Im in need of a bigger car. Charles is a professional, and empathetic person. He truly works with you, and makes sure the rest of his staff share the same values. Looking forward to doing business with you again! -Stephanie Flores
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Pocohontas Miles
I always rate the companies I go to but this is my first time writing a comment because they truly do deserve it. The owner is a nice but the sales guy that works there is incredible. He works with you regardless of what your situation is. If you will be late on a payment please call to let them know when you can have the money. I promise they will work with you
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Mikey .T
Brown Family Automotive is a GREAT GREAT place for a used auto . My truck has given me ZERO issues since I bought it over a year and half ago.. zero issues .. GREAT PROFESSIONAL SERVICE AND HIGH QUALITY CARE when it comes to the sales of there automobiles.. thanks guys I will be buying a second vehicle from you guys very soon .. THANKS GUYS
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richard walker
Words cant express how satisfied I am with my vehicle and the service that I always get from Brown Family Auto. Theyre all great guys and I really enjoy doing business with them. They have very fair prices and high quality vehicles. They have earned my business for life. Almost paid off one vehicle looking forward to my next one already.
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william Twofeather
good experience they gave me a break 58 years old never bought one thing on credit I never missed a pmt or never late. So thanks and the boss is a real person not like other shysters in the business Many Blessings William TF I bought a F-150 year 2000 & very happy with it
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Sean Donovan
I bought a wonderful car at Brown Family Auto Sales three years ago. I have had absolutely no trouble from my Corolla. The purchasing experience was stress free. The entire Brown family team is very honest and ethical. Thank you! Sean Donovan Houston, Texas
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Justin Santamaria
The customer service is really good, they have reliable vehicles that have affordable prices. I plan on buying another vehicle from here once I pay my car off. Plus free oil changes until you pay the car off!
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Tony Grace
Very good place to buy a car I never had a problem with my car well 2cars brown family auto is the best place to be when looking for a car thats why I bought 2 pretty soon Ill be buying another 1
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brandi knox
Found a great car.. great price, and no hassle. People at the lot were friendly and down to earth, and treated me and my husband with the upmost respect, Thanks !!!! Love my car!!!
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Benjamin Hernández
La mejor experiencia en comprar un auto ..está BROWN FAMILY AUTO SALES.
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Christopher Baize
Aaron and Charles have been easy and awesome with working a deal for me!!! Gene, their mechanic, has been very helpful for me over the years... I appreciate you guys!
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Torranycia Barnes
Very rude. They dont reach out. They dont give you chances to catch up on payments. Very judgemental and racists, DO NOT BUY A CAR FROM THESE SCAMMERS!
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Christian Perez
This dealer offers a unique customer experience. Great prices, great customer service and they will work with you to qualify without any problems.
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Jaleesa Williams
This is the best car lot in Houston with a very understanding and honest owner I recommend this car lot to any and everybody!!!!!!!!
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Angela Martinez
Almost done paying off my truck, these guys were very courteous and professional! Will do business with them again!
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Shannon Washington
Very Nice People Good Cars, Low Prices and are able to work with you ! Havent had any major issues out my car.
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Artayvaya Ashton
This is a very great car place they gave me no problem with getting my car I love my car wonderful car lot
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kerry Adams
Aaron has sold me 3 great cars.. Awesome dealership
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Suede Wade
No hassle no pressure good car lot
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Herman Lloyd
Good place
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yadira lopez
Good