Category: | Sign Shop |
Address: | 1992 Justin Rd, Highland Village, TX 75077, USA |
Phone: | +1 972-317-4467 |
Site: | sigmaprintco.com |
Rating: | 4.8 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Dubya Vee
If you are smart you will look for another printing business. We decided to try Sigma because they were the closest commercial printer to us. They printed a test document for us and it turned out just fine. When I left the flash drive for them to do the test document I asked them to get me pricing for 50 and 100 copies. When I picked up the test document I was told the price was $35 for 50 and $70 or 100, I thought the price was unbelievable at the time for front and back full color and asked the young man to check and make sure. He talked to a man that seems to be the manager, and verified that the pricing was correct. I returned today a couple of weeks later to get 50 copies made, and was told that the price was now $160. I explained what I was previously told, the young lady checked with the same gentleman that the verification was made with previously, and he said he mustve been "confused" that the price is now $160. The man did not bother to come talk to me himself he let the young lady be a go-between. I left to utilize a printer who would treat me as a valued customer, even though our printing was very time sensitive. About 45 minutes later I was on my way across town and received a call from David (I assume he is the manager since he never said) who wanted to know what happened. I told him and let him know about the time sensitivity of the printing. He offered to try to make it right and I stated that I thought the price was extraordinary in the first place and that if the man had approached me to make it right that I would have been willing to meet in the middle. I said I would be OK with $100 on the printing job. He said that worked for him and we arranged for my wife to email the document to them. Later that day, I was informed by my wife that David had been "confused" (Why is this so confusing to these people?) when he talked to me earlier and that the price had to be $160 because that it actually should have bee $320. (thats for 50 copies of an 11 page, double sided, full color document) My wife checked with a couple of places and found that another printer could do it for $220 but we didnt know how it would turn out and quality is important. So we went with Davids changing his word so we could get the document the next day. The price may have been a great price for someone that wasnt already upset. However, David should have been clear on what we were talking about before calling me. If I told a customer in my business a firm price, then no matter what, that is the price. To come back and change your price because you made a second mistake is unprofessional and makes you look incompetent. I suggest you look elsewhere for your printing needs to be fulfilled professionally.
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Virginia Sharma
As a board member for a local non-profit organization we have to look for quality printing to get the word out about our organization, but with fair pricing to meet our budget demands. Sigma Signs and Printing has more than met that need on several occasions. Im a bargin shopper at heart and did a spreadsheet comparison with them next to some of the big guys (Office ...) and was so pleased and surprised to find that they were more than competitive. Once the product was delivered I was blown away!! The quality of prints were excellent and the customer service is AMAZING!!! Phil and his crew have made a customer out of me for life. I will not even think of going any where else.
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Marty Valor t
I have been using Sigma Signs since they opened. I have had them do everything from large LED signs to small business cards and everything in between. They have been in the industry a long time and know how to get what you want done very quickly. They are very meticulous on the details you want and always strive for the best. I love the fact that they stay in touch with in case their is a question about any certain detail. I have really enjoyed throwing an idea their way and them take it and make it so much better than I even imagined Give this guys a shout and you will never be disappointed with the service you get from these guys.
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Erika L
Since recently moving to an office space in Lewisville, weve use Sigma Signs & Printing for our door sign, a large wall sign, and some large but affordable wall art and word decals. We use the Flower Mound location, and we work with their graphic artist Reggie. He instantly gets the look we are going for and advises us on materials that will achieve the look within our budget. As an artist Reggie has found and matched print colors and tweaked our artwork. He also has done the installs. We are super pleased with Sigma Signs and particularly with Reggies artistry, attention to detail and professionalism.
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Monica Priovolos
SIGMA is the best! I have to drive past 4 other businesses that do the printing and mail to get to them. I have made the choice to do the drive since 2005 because of the friendly yet professional people who work there, the exceptional customer service I am met with and the incomparable quality of work I get. I have been to many businesses they have done the signs for and can see the quality of the work in those as well and wouldnt go anywhere else if I needed one. No matter what the job, big or small... SIGMA does it all!!!!
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lqueryvg666
Dont go anywhere else until you have at least talked to SIGMA. I have done business with them before and have always been happy with the results. With many other "sign" places, they are extremely rude and VERY slow with their results. In addition, with many of their other "printing" abilities, they have solved many of my other problems - from business cards to elaborate invitations, from this type of paper finish to this type of unique color/font - from small to big - satisfaction has been attained many times.
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Cara Vasquez
I have used this location for a lot of my business needs since we opened almost 3 years ago. I have even used them for personal use too, they printed all my wedding invitations and stationary. David and his staff are so great to work with and are always very nice and always eager to help. No matter what Ive needed done I know that I can call David or one of his staff members and they can help me sort out details and get stuff done for me in a very timely manner. I highly recommend using Sigma Signs and Printing!!!
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A Private User
we used sigma sign for our window wraps for our business. We have a very high standards in what we do for a living , they were the only place could satisfy our high standards , add to that extremely competitive prices. Their personal are very friendly and professional , specially Phil . so far we used them 3 times , and we are still have more projects with them . We did, 10 window Wraps, inside Store signage , Truck decal . they are 5 starts business . Marco Business owner in Highland village
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Mindy Short
We have used Sigma Signs since we opened our small business a few years ago. They have made us everything from outdoor board signs, indoor wall signs, magnets and very large promotional banners. They are always professional and so quick with their quality product. We continue to have such great service that any signage need that comes up we go directly to Phil and Sigma Signs. Their business is to make our business look great in all our sign needs.