The UPS Store

Reviews 9

CA

Cassidi McCollum

I went to this store to mail an item I sold on Ebay. The first time I stopped by, they were closed. The second time I stopped by, I checked the hours online, then stopped by, and they were closed. The hours online said they closed at 7:30, the front door said 7:00. The third time I stopped by they finally open and mailed my package for $25 (still unreasonably expensive for a lightweight 14x14 box), it was mailed via "metered" mail through the UPSP. This service is one of the few that DOES NOT have a tracking number, which I was not told when I mailed my package. This store doesnt even have the option to mail something with a tracking number from USPS. I also wasnt told there was no insurance included or even offered the option to purchase extra insurance. Now my item is missing and I am out $350, plus the $25 I paid to have the package mailed (lost) and the original cost of $75 for my item. For a grand total of $450 out of pocket... When I called the store, they said there was nothing they could do and they "always" offer tracking. Absolutely not true in my case, I would avoid this store at all cost.

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MI

Michelle Laudon

The owner "Tim" has no customer service skills. I did not understand that you can no longer mail a package back to a business using their UPS account number. I asked a question to try and understand this change. Tim, the owner, made noises and treated me as an idiot. The change was made two years ago so I should have know about change and why. I was helped to mail my packages by an employee. This employee told me he was sorry five time. I call the UPS store on 2499 and asked them the same question about third party mailing. They explained why and when the change was made. I will not go back to the 407 store even though it is right by my house and it is the UPS store that I have used since it opened. What an awful experience created by a awful man. I can not believe Tim owns a business and a customer service business at that!!!

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A Private User

I walked in to this UPS Store to ask one of the attendants about renting a mailbox. I wasnt greeted, I was stared at by the man who was working there, and when I approached the counter forcing him to say something, he looks at me and says "Sup?" as if I was one of his friends. Mind you, this was a man that looked to be in his 40s which means he should have known better than that. He could use a lesson in manners and has very little respect for his customers. I strongly suggest you find another place for your postal needs, because you will get nothing but high prices and disrespect here.

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CA

Carolyn Singley

I am compelled to acknowledge the consistently positive, friendly, and efficient service I receive each time I need to send something via UPS. Every employees always goes over and beyond what is typically delivered in the way of service. They are an asset to your company and to our community. I cannot recommend them highly enough. Carolyn Singley Flower Mound, Texas

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goffa1325

I use thier services to ship large items that need to be packed for my business, every time I go in I have great service, with no issues. I get my tracking number and everything. I use them about 3 times a week. Never have had an issue.

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Tom Tyson

Great service! Just dropped off two items that needed to be boxed which was done while I was there. I also observed other customers being provided with services. Very friendly place. Plan to return

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MI

mike

The employees will lie to you in regards to delivery timeframes. Do not use UPS!

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John Secord

Terrible, no one answers the phone, no voicemail.......

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J Fraz

Great service

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