Category: | Dessert Shop |
Address: | 3000 Grapevine Mills Pkwy, Grapevine, TX 76051, USA |
Phone: | +1 972-355-5825 |
Site: | paciugo.com |
Rating: | 2.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
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Robert Choate
Things have changed at Paciugo in the Grapevine Mills Mall. We used to be able to get multiple flavors in a small size...no longer. If you want multiple flavors you need to up-size and spend more. Paciugo Corporate seems to be getting greedy. I opted to leave instead of being forced to spend more to get what used to be available in a small portion. As it is, this is pretty pricey, and what they charge for a Nutella shake you could buy a 1/2 gallon of vanilla and a jar of Nutella and have 8 portions for the price that they want for one. RIP OFF. This may have been the only option for you to get your gelato fix around the Grapevine area, but its a far cry from the "real" Italian gelato found in the street-side cafes of Firenza. Guess Ill start going to their competitor EPIC Gelato in Flower Mound. Keep your money and bypass this place unless you feel a need to toss $$$ down the drain.
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pearlblitz
Sooo i loved this place until i found that one employer a blond girl who refuese to give more than 7 macarons especially if you buy more of the same flavor,we pay for 7 macarons of chocolate And when i opened the box of macarons there was only six nof seven hell We paid for 7 not for 6, we came back and told the girl who gave us service that one was missing and looked at us reluctantly and said it can not be the same flavor you have to grab another one, other times i have came and they never said anything about that
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R B
Had to wait for someone to show up and greet/serve me. When finally two employees decided to show up they both completely ignored me while I stood there but I kept trying to make eye contact and ask to be helped. But they immediately served the person who came after me. Wow Paciugo! You used to be my fav...not anymore.
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Josh Samuels
Gelato is great but Grapevine Mills is less than desirable. No tables or seating outside or nearby, who wants to walk around with their gelato or be forced to enjoy it amongst the smokers who have taken over the nearby exit and benches?
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Ghulam Jamali
They are very very good people that treat like a family when every i go they give me excellent customer service the manager her name is Raenella Fuller she so sweet and coworker Ashley all team is very good