Category: | Liquor Store |
Address: | 6520 Randol Mill Rd, Fort Worth, TX 76112, USA |
Phone: | +1 817-457-7545 |
Site: | holidaydepotliquor.com |
Rating: | 3.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM Closed |
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Linda P
The prices and selections were competitive, but the thing that makes for a good experience is customer service. This place has an arrogant gruff employee, seemed like a manager the way he was barking orders at an employee in front of customers, who was horrid with customer service. They make me pay them nearly $200 deposit for the set ups for two kegs. We chose two different beers to allow guests to have a choice of a regular beer and a light beer. The event was a wedding reception kind of far from the shop. One of the setups (the tap) did not work. We could only dispense one kind of beer until that keg was empty. It was horrible. I asked for some money back on what I paid for the two kegs for the problem. The manager said I should have called him. I was polite in the beginning and said I could not as I was involved in the event and it would not have helped to call him at that point anyway. He tried to give me a $30 bottle of booze, but I dont drink much myself, the beer was for the event, so I said thank you but I dont want the booze, I would like it back in money. He said "we dont give away money". I told him he is not "giving away" money, but compensating for service I paid for that was not properly given. He refused to compensate for the bad experience and bad equipment, therefore providing bad customer service. I would recommend taking your business elsewhere because these people do not stand behind their business.
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Maggi Arendsee
If it were possible to give less than one star ... say negative stars ... a black hole in the universe that could suck them into it we would. Getting ready for a party we made a stop to stock up ... $160 later we had purchased liquor and wine. The party went fabulously ... the wine not so much. It was a wine that we were familiar with and lets face it, sometimes it just goes bad. After our weekend of merriment, we were left with three bottles of Cambria that were not fit to drink. Hey ... it happens, corky, something gone afoul. We took these three bottles of Cambria back to the store and were summarily told tough sh**. Now, given the same situation at say, Central Market (we know, we asked) they would have been replaced or we would have been given a merchandise credit. May I repeat, Holiday Depot Liquor said TOUGH SH**. We can easily take our $500/month liquor habit elsewhere ... all we can say is buyer beware.
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Chad Pence
I took a bottle of makers mark to the counter and when they scanned it the price was different by $15 I got the manager we went and looked at it and apparently an employee had stocked the wrong bottle size under a priced section.there is 20 or so bottles labeled $33 but ringing up 49. It wasnt my fault that the bottles were labeled wrong.they shouldve honored their advertised price.furthermore the staff working there are all rude as hell.the manager laughed when I said he should honor his advertised price and the lady behind the counter rolled he eyes like a child.I wont be returning there again.Im suprised theyve been open as long as they have been
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Scott Lucado
This is an old-fashioned liquor store, where "old fashioned" means "Buy your stuff and get out." (Reminds me of the stores I used to frequent when I lived in a rough neighborhood in Chicago.) The selection is impressive. Prices are okay--some items are cheap, others not so much. Service is...well...lets say they appear to tolerate customers. I guess they keep overhead down by not wasting money on things like customer service training. But if youre in the neighborhood and are looking for a place to buy some hooch, you could do worse. Just dont expect to make any friends.
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Ricardo Rivera
Worst experience buying liquor. There were two ladies at the register, one ringing up and the other one bagging the bottles, the one ringing the order was very sweet. The one bagging the bottles had the most nasty attitude towards my girlfriend and I and was treating the lady ringing up very badly. I cant believe this person works there, Im Not coming back over there. Plus the place is a huge mess and dirty, is not even that cheap. I much rather to pay a couple of extra bucks and receive a good service than going back to this place and have a bad experience.
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Joe Krones
I was literally just in this place to purchase a bottle of vodka Smirnoff. I asked the owner if he stands by his sign on the outside of the building that says unbeatable. He says no thats a lie. And just dismiss me I told him that I found this at Goody Goody Liquor in Colleyville for $3 cheaper he didnt give a s***. Holiday liquor this is why you only have two or three cars in your parking lot at a time. I will not be back.. Goody Goody Liquor in Colleyville is the place to go people
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Ram Bhandari
Very expensive I would have saved $25 if I had gone to beverage depot or Goodies goodies liquor store. The worst part they dont match price and have a sign outside saying"UNBEATABLE".. Wouldnt recommend others unless someones willing to pay more.....
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Jeremy Martin
This place is a bit cluttered and not very pretty, but they do have a pretty good selection of spirits and liqueurs for cocktails. The prices are decent, and sometimes they have pretty good deals or stuff on clearance.
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Tukumba Hood
Prices are high and the basic "good stuff", as they called it, is all behind a counter with prices you can barely see. So youre screwed if you want to try something new, but didnt know what it was.
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Liz Roberts
They always have what I want with a reasonable price. The staff is very friendly, knoweable, and expediant. They never seem to mind helping. OHHHH and those amazzzing hot dogs
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Alicia Swan
I love this place!!! Amazing service && very friendly staff... saved me 2 trips with their "above and beyond" help today!! Will definitely be coming back in the future....
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Colt Starkey
Great selection of any and all types of adult beverages and decent prices. The store is packed from front to back with merchandise, so it does get a little crowded!
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Paul Sj
Very nice place. It has a huge selection and the people here can answer just about any question you have. This has become the only place I purchase alcohol from.
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Richard Everly
The biggest selection, the best prices, amazing customer service! Everytime I walk in this place I feel like scrooge mcduck going for a swim in his gold vault.
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Kimberly Wiley
Worst experience ever buying liquor! Lazy workers with nasty attitudes! Id rather pay more and receive great customer service than coming here!
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Daniel Rojas
The employees there were very courteous and help me find what I needed I did not have to wait in line and everything I needed they had
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stacy chenault
Ok selection. Warehouse setup. Not friendly. Dont go after dark. They start yelling at you to get out at 845. And I mean yell!!
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Jose Avilez
Consistent and reasonable prices. Pretty busy at times (usualy when theyre about to close). Other than that, no complaints.
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Veronica Steudeman
Love this place. Great selection this is where I get all my stuff from. In here almost ever weekend. What more can I say?
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Garrett Gatlin
The selection is amazing. The prices are the best around. Staff is knowledgeable. It has a messy warehouse feel though.