NAPA Auto Parts - Genuine Parts Company
| Category: | Auto Parts Store |
| Address: | 303 N Main St, Euless, TX 76039, USA |
| Phone: | +1 817-571-0642 |
| Site: | napaonline.com |
| Rating: | 3.4 |
| Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 9AM–5PM |
Location
Photos 6
Reviews 11
MA
mark filips
What can I say? I found the part I wanted online at another NAPA location in stock and available for store pickup. I thought I would try this location since it is closer to my house. Big mistake. Before the young man at the counter had a chance to look the part up for me an older employee stated no one carries the part I was looking for. Not true. NAPA does but this particular store apparently does not. While it is true most auto part stores have stopped carrying my part, Oreilly does still stock the part but not in all sizes. (I had already purchased one from Oreilly a week before.) I left without the part I wanted or without even being shown the parts they did have in stock. Ive had good luck at this location before with hard to find parts. Based on their current level of customer service it will be some time before I give them another try.
KE
Kevin Morris
Go to the OReillys which is practically next door. I love NAPA, but this location couldnt care less about the shade tree mechanics that walk in. Ive been twice and both times I was overcharged and had to bring to their attention the discounts that were being displayed on their windows. When I did this, both times the employees seemed to be annoyed that I existed. All in all, customer service is a joke at this location. If you want to go to a NAPA, go to the one south of 183 off of Beltline. They are much nicer and more helpful there. Or just go to the OReillys like I mentioned before.
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A Private User
I ordered a part online, waited the designated 3-5 days to arrive at the store. I call and they say online ordering doesnt work. Ordered telephonically, waited and called to be told they sold my part earlier that day. HORRIBLE.
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A Private User
Ive used NAPA in the past and have always liked the company, but this store has at least one guy who was incredibly helpful, even when it turned out that they didnt have what I needed (body parts). That gets 5 stars!
DA
Dave Hoekstra
Everybody at this store has always been super helpful every time I go in. For a non car guy like myself, it is nice to not be treated like a nuisance.
JO
John jingleheimer
This store is ran by idiots who dont know squat about vehicles or customer service. How can you be rude when you have zero clue about cars??
JA
Jason Behl
very helpful, but be careful what you say to the autistic guy there. he keeps mumbling about going in a gash or something
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q fisher
Gave me the wrong part, came back and helped me install the right part (headlight)
GA
Gabriel Mongaras
Good parts, good price.
MO
Moti Neupane
Average services
LA
Larry Holloway
Great parts
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