Ace Moto

Related:	mototireusa
Category:	Motorcycle Repair Shop
Address:	3330 Gateway Blvd E, El Paso, TX 79905, USA
Phone:	+1 915-533-6686
Site:	acemoto.net
Rating:	4.4
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 29

Reviews 17

A T

I was initially excited at the multiple good reviews of this place. However, my experience was less than stellar. I dropped my bike off for a simple oil change and tire replacement - end of july. They assured me they were the fastest place in town and theyd be done soon. A few weeks later I call and they say they havent done any work because the parts arent in. Weeks later they say they didnt do the work because they noticed my bike was leaking from some hoses and theyd have to take the engine apart....each time I was the one to call. They didnt even bother to tell me these concerns and why they were taking forever. I called several weeks afterwards and they say I was supposed to give a down-payment for such a big job and thats why they hadnt done anything yet. I finally get my bike back in November after the fun summer riding months are over and they tell me what took me so long to pick it up...every single call I made they said they were the best in town and most professional but the lack of communication and taking over 4 months really make me question their assessment. The quality of work seemed to be good, but my bike was rusted from being outside uncovered, very dirty from their dirt floors and no garage to keep the bikes. Overall I was very displeased with this group and would not recommend their services.

narciso quinonez

Horrible service! Do not waste your time here! I took my bike cause my headlight wasnt turning on. And while it was there I decided to buy a tire from them. Well it turns out that about 3 weeks later they call me saying that my bike was ready! When I went to pick it up I asked what was the headlight problem? Little did I know that they never fixed the headlight! When I asked why the problem wasnt fixed, the owner stated and I quote "that is just too much work" ! Man I was furious. My bike was there for 3 weeks and they only put a rear tire. He didnt even check the headlight problem (which was the main reason I took it in the first place) Anyway I took it to a mechanic in Juarez and had it ready the next day and charged me 50 bucks! Seriously! Talk about incompetent people(Ace moto). Make sure this is the last place you think about before bringing your bike in. As for me, first and last time. Juarez is the best! Cheap and quick!

Sean Salimian

Very nice small/medium sized shop, greeted by friendly counter help named Mike, They have way better prices than TEK, edge, and Viva on service and most items like oil filters, spark plugs, gas cans, tubes, and they can order anything out of the catalogs, when you order something it shows up fast and they will call you to remind you it has arrived. In conclusion. Very Fair prices, good service, and friendly help, good service and advice. Thanks, Ill be back.

Brian Adame

Friendly staff. Called for some tire and work prices and they said they would call me back. They actually called back! Not only that, they gave me run down of all their available tires and special orders, prices, and suggestions based on my riding style. When I went in they remembered me based off the 1 call even though it was weeks before. Got the job done same day. Will be back for future service!

Daniel Sutton

I dropped off my motorcycle just to get it started they took it apart to check the work that had been done elsewhere and ended up breaking my bike and not owning up to it. They gavie me back the bike in boxes and charged me for it. My bike was there over a month and I never got a phone call I always had to call just to find out what was going on. Horrible customer service and dishonest

Jonathan Pinho

Currently here at Ace Moto getting my sprockets & chain replaced on my 09 Kawi 650R. Soon I will be getting my Tires replaced here to, if you want your motorcycle in safe and trust worthy hands come over to Ace Moto and they will take care of you. Affordable parts & prices for your bike. They work on all kind of motorcycles.

Lewis Roe

The owner, "Ace," is the best motorcycle mechanic I know. Hes honest, very knowledgeable, and is more than fair. Plus, his prices are less expensive than most competitors (check for yourself). I wont let anyone else touch my bike!

Michael Tellez

These guys are awesome. Went to Harley the first time thought i was gonna get ripped off again for the second servicing but these guys changed my mind about all motorcycle mechanics. Thank you.

Mario Kato

Great little Shop. Service is top notch. They are very reasonably priced. They do great work and are always looking after thier customers. Great work on all bike models .

Carlos Martinez

These guys are the best in town best prices on tires and service very nice and helpful

kyle mcintyre

Excellent service. Got my wife her first bike, couldnt be happier with the sale.

Jonathan Villanueva

Good services I found what I looking for always have a answer to my question

Juan Aguirre

Fair prices and very knowledgeable! Very good service!

Ducati Ledford

Awesome place! and there is a bar next door.

Adrian Cereceres

Very professional staff and courteous!!