Texas Paint & Wallpaper (North Dallas)

Reviews 5

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Ryan Tharp

Salesman accidentally charged me a lesser amount than what he originally told me the total would be for a gallon of paint. After the sale, as I was waiting for the paint to finish, I notice the amount charged on the receipt was about $10 cheaper. I wanted to verify that I was getting what I asked for so i asked if that was correct. Salesman stated that he accidentally rang up the wrong price. Rather than honor the mistake he tells me he needs to see my card to refund the original amount and recharge me for the higher amount. Rather than accept his mistake with a "dont worry about it," I was penalized for being honest and inquiring about the mistake. His reason was that he had to do it for inventory purposes and he was ONLY the assistant manager and couldnt give me the price I originally paid. Should have left, but they were the only place on a Friday afternoon I could get the paint I needed. I could have given them 4 stars, at the least, but Ill never go back there now. And I feel like I should let folks know why Texas Paint lost a customer over $10. Good thing I alerted him to his mistake, otherwise the inventory numbers wouldnt match up. Youre welcome Mr Assistant Manager.

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Michael R. Evans

My wife and I have bought paint from the Texas Paint and Wallpaper Store on several occasions through out the years. My wife had done some business with the Sherwin Williams stores on Preston Rd. and Josey Lane, but she decided to go to the Texas Paint and Wall Paper on Preston because she was not happy with some colors and she wanted to see your colors and talk to someone. The person in the store was like a complete dolt barely literate it seems and was perhaps hired off the turnip truck. She came home and said Im not going there again they cant even explain about their own colors or discuss their formulas intelligently Ill just go back to Sherwin Williams. So I guess you are losing business based on the level of your employees.

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Kainat Azimi 5t/55 6!

I give them 0 star, I ordered wallpapers they are said after 3 or 4 days your wallpapers is get ready and we will call you, im waited 1 month but I dont receive any call or any message from them. Bad place.

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Brian Holland

Great paint, willing to give out discounts, and have had some good advice on projects and their various formulas. BM paint cant be beat and Texas Paint is a great place to get it.

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Angela Silva

Employees are friendly and they have a fantastic selection of Benjamin Moore paints! They are our neighborhood North Dallas Texas paint store for sure :)

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