SEPHORA

Category:	Cosmetics Store
Address:	13350 Dallas Pkwy #1250, Dallas, TX 75240, USA
Phone:	+1 972-934-3056
Rating:	3.3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 27

Reviews 12

Brittany Trujillo

Honestly, I have never had a positive experience at this location. I prefer shopping online than going in person. I only go to this location to try out products. Management and staff have always been rude every time I have gone. First time I went I was followed around by staff like I was going to steal something and constantly came up to me asking me if I was okay. This was extremely rude. How did i look like? Was it because I came in sweats to the mall before I went off for my flight. I am a grown woman, I dont need to be treated this way. This location judges you on youre looks, which I think is absolutely absurd. Recently, I went and management was too busy to help me. When I went to check out, there was a line with 4 people ahead of me . I stood in line to check out for more than 15 minutes. Then, finally another associate came up to the front to help at the last minute. If I were you I would shop online. North Park location isnt any better. All the Sephora locations back in California have way better service.

Annabelle Yao

Yesterday I shopped at sephora Galleria Dallas (13350 Dallas Pkwy #1250, Dallas, TX 75240). I was trying the lip gross without the applicator since yesterday the applicator and the remover was run out due to large amount of customers. In this case, I just simply clean the lip gross tip and using that. One staff just come to me and said I cannot use directly and ask me if I didnt see the applicator on EVERY CORNER. I just said sorry to her but she still being so mean to tell me that due to the usage by me, the lip gross was just DAMAGED!!!!! She spoke loudly and treat me like I am an AIDS person. VERY VERY RUDE. I think maybe because I am an Asian, so she wont treat me like she treated to the other AMERICAN. I remember I keep saying sorry to her, but she still blame me without kindness. I believe the other sephora store wont behave like this, I always have wonderful experience in the other store. So this comment is just applied to sephora Galleria Dallas (13350 Dallas Pkwy #1250, Dallas, TX 75240).

Alanah Diaz De Leon

This location tends to always run out of product which is slightly understandable because the amount of traffic along with makeup lovers however,they should consider ordering more product.Some staff members are friendly and some want to be avoided at all costs and some have not been taught customer service skills.As a manager in retail the primary element is customer service so pointing to an area where the product is (later found to be sold out)is no-go.Walk the customer over there.We arent at your house.

Erica Kay

I have only been to this location once back in August 2016, and I was taken such good care of by Dolly. I believe she was a Senior Make Up Artist ? I highly recommend speaking with Dolly, she listened to all my concerns from make up to skin care, she helped address all of issues, not only gave me good tips but also hooked me up with some samples. Thank you Dolly for your outstanding service !!!

Caycia Banks

I went in to try a foundation and the girl who put it on me did a terrible job. She just slapped it on with a brush and took NO time to blend it out so it was like really think in some spots and not in others. WHY WOULD THEY HIRE SOMEONE WHO CANT PUT ON FOUNDATION CORRECTLY?

Yadira Estrada

Came in on a Saturday they were very busy for it being 11am I waited a little to get Assistance but thats what you should expect when coming in on a busy day. The lady that helped me was AMAZING!! Im so happy with the way she took care of me.

Cyn __

Idk if everyone here dont knw how to do makeup but i asked someone to do some contour & highlight on me , and teach me as they do it ,it was a terrible job i washed it off getting home .

La chulis TV

Out of sample cups ?? Management needs to be on top of their supply orders. Plus I went on a slow day and nobody offer to help. The girls were just standing by the register.

yarleen kourt

For the amount of money you spend and for all the workers they have around, it amazes me how ignored you can be. Horrible, horrible service.

Asly Franco

Lo mejor del maquillaje !!!

Marissa Marshall

Kylie B helped me get a new foundation. She was super kind and helpful!

Cody Arnold

Good selection and my fiancée always has a good experience here