Blue Candle Computers

Reviews 6

RO

robert mcneil

In December of 2016, I took an external disc drive to Blue Candle Computers to have them recover the data contained therein. After a preliminary evaluation, the tech said he was able to extract the files, but, it would take awhile....maybe a month or so. When I called back, he said he was still extracting files, but, had to do so at a slow speed because the drive was acting erratically. A month later, I called to talk to the tech, but, he was no longer with Blue Candle. The tech I DID talk to said he would look inti the status of the data download and get back to me. He never did. I called every few weeks and got one excuse or another, but, never received a clear answer about the status of my drive. I asked to speak to Randy, the owner, and the tech said he wasnt there, but, he would pass my message to Randy. I gave it more time and called back, only to be told that the tech forgot to tell Randy to call me. I asked where my drive was and the tech told me he couldnt find it. Finally, on July 26, 2017 (8 months after I took it in), I went to the shop and said I just want my drive back and Ill take it somewhere else. They searched for a minute and brought out the drive, completely removed from its original case, and without the power cord or USB cable I had brought in with the drive. They had located the drive in the "recycle" bin, meaning it was waiting to be destroyed......without my knowledge or permission. Blue Candle Computers > NEVER AGAIN!

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ST

Stephen Brown

My experience with Blue Computer has been very positive. They are friendly, knowledgeable and pretty thorough in repairing the computers that I needed fixing. They also are reasonably priced, so far. So I give them a thumbs up. I would definitely choose them over Greek Squad. Geek Squad default charge is $200 just to look at your computer, whereas Blue Candle is free. Of course you should have a real problem to start with, and not abuse this great service.

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TR

Travis Doyle

They really care about the people. They give you that home feel not just another number, here is your computer. Have a nice day. They actually go over what was done and hook your computer up to show you its working and fixed. I will only use them for now on and I think everyone else should to, if you want it done right and by a company you can trust. Thank you blue candle computers.

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JE

Jean Ducey

We were in a panic trying to find someone who could help us with an emergency quick repair. Without hesitation, Trevor of Blue Candle Computers repaired a soldering job with great efficiency. I highly recommend them to anyone. Thank you Trevor, this meant a great deal to me and my husband.

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BR

Brian Sullivan

Great people, quick diagnosis and repair, awesome experience all around, highly recommend.

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BE

Belinda Lacoste

Great service

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