Category: | Grocery Store |
Address: | 800 Dixie Dr, Clute, TX 77531, USA |
Phone: | +1 979-529-4391 |
Site: | kroger.com |
Rating: | 4.3 |
Working: | 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM |
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janie Rodriguez
I Love the all the things our new Kroger has to offer! I must give my honest advice/opinion on the deli though. I know new employees are getting the hand of the sandwich bar, but my 2 experiences there which were today and one last week werent so good. Last week I asked for mustard and got twice the squeezes of Dijon mustard oozing out all sides of my sandwhich. This time I was told by the girl No I couldnt have salt and pepper on it and basically since the bottle of mayo was just about empty..I couldnt have it either. She couldnt find the mustard bottle so I saved her the trouble and just took my sandwich as it was. I do understand since it just opened employees need to get the hang of things so..it would be great if employees were knowledgeable of whats all in the sandwhich bar, where things are, and portioning. And as always Practice makes perfect.
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mike biondi
Today at 2:53 I purchased groceries with Ruben as my cashier. Ruben was more interested in trying to embarrass the person sacking the items I purchased by discussing a woman between his register and the Starbucks counter than in waiting on me. Twice he picked up the intercomm and acted as if he was going to page the woman. He paid very little attention to his job and I had to bring it to his attention that I had two cases of water at the bottom of my cart. I was very tempted to simply walk out without paying for them but that isnt the right thing to do. Ruben needs a little re-training in customer service. This type of attitude is what will cause me to redirect my shopping to either Walmart or the new HEB.
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Erica Van Dyke
Im sorry, I have to assume that most of the people writing these reviews are employees. Customer service is not this stores top priority, I have encountered one to manyrude managers in this store that just dont smile, and rolls there eyes ,and turns there backs when you are speaking to them.I have spoke with to many people who have had the same experience with jenny(a manager) this woman is down right rude,never smiles,and is very confrontational, many people have called corporate, and have spoken with the store manager about this,and you can tell nothing is being done because she continues to be very rude Krogers really should ,train there employees better for customer service
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Charles Tipton
They dont have cashiers at slow times. You have to check yourself out and self-checkout is terrible. If you buy a light item the scale doesnt register and you have to continue scanning it picking it up pushing it down trying to get it to register that you actually put something in your bag. And if theres a problem there is only one person helping 4 people at the same time. So if you like to do your grocery shopping during slow times good luck with a basket full of groceries. I dont understand why they dont put that one person at their own register to check out everybody in one line it would be much more efficient in my opinion.
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Mike Mrosko
Outstanding. We have lived in this area for a few months, and have tried all the local places to shop for food. After our experience this evening, I wont be doing my shopping anywhere else. The store manager approached us in the bakery/deli area, and asked if we were aware of a store special that they were having. We cashed in on the special, and he took the time to talk to us, welcomed us to the area, and talked with my girls (2 and 4 yrs old). He asked us to wait for a second, and he walked back into the bakery, and grabbed two fresh M&M cookies for my babies. Well done sir, well done.
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Debra Jean Bull
During the day time, it is a great store! At night, it is an entirely different store with little or no help on the floor and no supervisor on hand. You have no checker on duty. If you are handicapped, you are better off staying home. You will find no one to help you. You are expected to self -check out even with a large basket of groceries. The store says it is open until 1am...... Dont believe it!
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Russell Sparks
This Kroger is new and is quite large. It has a wide variety of the usual fare, also includes a few extras. There is a small Starbucks located inside. You can also pick up fresh cooked food, fresh bread, fresh sushi and a few other Asian dishes. The staff were friendly and helpful when asked questions. They also carry more international foods than other grocery stores in the area.
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Kenneth Spencer
Store itself is well run clean bUT my issue is with the bakery and how its run, you make orders they either forget to make it or dont make what you ask for then sat Im so sorry perhaps if you come back tomorrow we can have it made for you. So whats the use in calling in days in advance you sure cant depend on them thats for sure.
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Nicole Mytych
Great selection of just about everything including apparel! Produce quality appears to be better than typical Krogers in southern Brazoria County. Bakery could use some work still though....doesnt compare to HEB. Best store made Sushi in the area and the other prepared food offerings are very nice.
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Sharon Peterson
I LOVE this Kroger Marketplace! Its huge but not overwhelming. I still havent been through the whole store, but WOW the produce, cheese and adult beverage section alone is heaven! The employees are everywhere and eager to help. Ill definitely be hitting the Kroger on my trips to the area. LOVE IT!
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Matt Reiner
Clean store, but the interior is out of date. Also, the music when I walked in was some kind of crazy rock with, I can only assume, the captain from SpongeBob singing the lead. "Are you ready to take a pain killer kids?" Weird music for a grocery store.
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Lillie Robinson
Ordered a birthday cake online on Tuesday went to pick it up on Thursday. It had never been taken off the computer so i had to accept a frozen cake for my daughter, who was going on a flight in 2hrs. Will never go there again.
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Stringer Robin
I thought everything went very well. My pickup time was between 8 p.m. and 9 p.m. . I arrived at 8:35 and only had to wait about 15 to 20 minutes. The employee was very polite and professional. I will definitely do this again.
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Hannah Sterner
I always shop here, and Ive favored it. They have lots of different options of food, and a huge variety of other items as well. It isnt too crowded, and if you miss the rush hours, the lines arent very long either.
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Wes Johnson
Dairy Dept sucks the Stocking employee (Moses Cornier) was seen making out in the parking lot with another employee that is married (on company time) instead of doing his job.. wait till the husband finds out
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Harrison Bradley
Brand new and very clean inside. Prices and selection seems comparable to the nearby HEB. Kroger has more clothing and household goods than most grocery stores.
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Jamz Engelking
Brand new Kroger! clean, has sushi bar, fresh produce, clothes, and all the other normal stuff. Easy parking lot entrance/exit. Redbox here. Gas available too.
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Theresa Eernisse
Brand new store with one stop shopping! Fuel,pharmacy,clothing,toys. A huge variety of food. From bakery to sushi, cheese to wine this is my go to store.
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Jose Espinoza
Una tienda grande y muy limpia.tiene de todo para comprar