AutoZone

Category:	Auto Parts Store
Address:	509 E Belt Line Rd, Cedar Hill, TX 75104, USA
Phone:	+1 972-291-4793
Site:	autozone.com
Rating:	4.1
Working:	7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–9PM

Location

Photos 28

Reviews 29

Colby Pandukht

I called the store on 8/9/16 and spoke with a gentleman about buying brake pads and rotors for my vehicle. He gave me the price for the brake pads and I verified that he was quoting me for 4 brake pads for the front. Then he proceed to give me a quote for the rotors and once again I verified that he was quoting me for both of the front rotors and he said yes. When I went into the store the manager ended up being the one helping me and he told me that the price that was given to me was per Rotor and I told him thats not what I was told. I said that if there going to quote a price they need to honor it and they need to train there employees better to prevent this situation from happening anymore. He agreed that there employees were under trained said he wasnt going to honor it still. I told him thats complete crap and he walked off like he was going to get the parts and just started stalking shelves and ignored me after that. This is after I heard him telling a customer that even though his battery is showing that its working fine his polaris must be messed up which confused the customer until he finally realized what the manager meant and corrected him saying oh you mean my polarity. I have been shopping at this store for over 10 years and have serviced many vehicles using there products and dont even live near the store anymore but go out there because they have always been good but I will never return again!

Laura Loera

I went to this store this morning at 7:28am. Granted the store doesnt open til 7:30. When I walked in the 2 guys that were there looked at me then looked at each other and went about there business. I asked them if they had brake pads for a 2003 Lincoln Navigator. Neither of then answered. I stood there for about 1min before I walked out. Came back in at 7:32. I asked for the brake pads again and they said they had them. I asked if they were for the rear ones and he said yes. Meanwhile in the back round the bigger guy that was there just laughed and said oh man its going to be one of those days today. I just continue to asked for the rear rotors and they got them for me. Well needless to say that they gave me the wrong ones. I honestly just went to a different store to exchange them. I mean I know I got there a little early but why act that way? Just plain rude! Because of that I will not be giving them my business for sure. Gave them 2 stars because the guy that checked me out was at least nicer.

D Mast

This is my favorite autozone. What they lack in stock (sometimes they have to send you to a nearby autozone for the less common items) they make up for in excellent service. The managers know their stuff, and the employees are eager to help. Ive limped my truck in there needing emergency parts, and theyve helped me get things running again right there in the parking lot. Their return policy is awesome, and for those of you who dont know, they have a diagnostic machine that theyll hook up to your car to diagnose check engine lights, no appointment needed, free of charge.

Curtis Lindley

I only come here for minor things like light bulbs or brake pads. They always have them in stock and they are able to look up what you need on the computer system. Nobody seems to be enthusiastic about working, but they are at least helpful if you have an issue with something you may not know about. If youre looking for car parts to fix something on your car then they definitely can help you out.

Raul Amaya

I visit this store often. During the week expect no wait times. they will be more than happy to assist you with ur heck engine light. Most of the staff are knowledgeable about cars. The weekends are always busy, so its best to go during the week.

MUSIXLOVER

not satisfied. called for a part and was told they had it in stock. Get there and they dont have it. Didnt want to help me get the same type of part they had in stock. need better computer system.

Anthony Cahill

Fairly helpful. Experience isnt the strongest in my experience. They are definitely not the most knowledgeable on basic problems. Ok for buying parts, but not so much on advice.

sha wil

I have been coming to this location for years. Never had a problem and great customer service. I LOVE JOHNNY P. Look for him

Bill Clark

Horrible customer service, waited 20 minutes did not get checked out, left and went to the competition. Wont be back.

Cortney Avalos

Service was great and got the parts I needed for a great price and my car is not overheating anymore

Robert Johansen

Good automotive supply store, very clean, friendly service, good prices.

Erin Davis

Staff are exceptionally friendly and helpful. Awesome job!

Eugene Brown Sr

Very good help to get the right parts for you car