AutoZone
| Category: | Auto Parts Store |
| Address: | 2783 E Eldorado Pkwy, Little Elm, TX 75068, USA |
| Phone: | +1 469-362-0532 |
| Site: | autozone.com |
| Rating: | 3.7 |
| Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–10PM |
Location
Photos 43
Reviews 42
CU
cullen davis
we arrived at a slow point to get some exhaust parts that we didnt have in stock to finish up a cat. exhaust job. two employees at the counter helping two customers. we waited for our turn as they were both busy. meanwhile, a line forms behind us, and after 20 minutes (no exageration, several of us discussed the time envolved while waiting) Arnold P. finishes with his customer. he then says something to the gentleman over buy the battery rack and then something to the line. all the spanish speaking people go over to the cash register by the door, leaving the black guys, the white guys, and the one asian guy standing there in line. If this corperation wants to only do business with mexicans and mexican americans, then quit waisting everyone elses time. luckly, there is an orielys a couple of blocks up on 423, this is where we will go from now on, and this is where we now send our customers. Corperate had nothing to say on the matter, so they must allow or respect the practice.
NA
nan nan
Let me preface this with the fact that I know nothing about cars of anything automotive and that its my opinion that its the employees job to help and educate the customer with any questions they may have. This is also the first time Ive ever taken the time to write a review of anything, good or bad. Visited this store half a dozen times each time worse service. Went today and after being ignored for about 10 minutes I was finally approached and asked what I needed. The employee was unwilling to help me, made me feel stupid for the questions that I asked and I left without giving them my business. This autozone seems to have a track record of poor service and disrespect from my experience and the reviews of others. I would NOT recommend anyone to visit this store unless they want to be disrespected, made to feel dumb about something that theyre not an expert in and waste 30 minutes of their valuable time coming to the same conclusion.
MI
Misha Spann
Every time I come here the staff are always helpful and friendly. I dont feel like they try to get me to buy unnecessary parts, its just about how they can help their customers the best. I love the person to person help. Always ask how they can to help you as soon as you come in the door. Today I was helped by Earnest who was great, help and friendly. Keep up the great work guys!!!
NA
Nate the Great
If you need to fix or replace something simple(battery, wipers, air filters, etc), then do it yourself and save yourself some money. It is always much cheaper than what an autocare company would charge. The items I always need are in stock and the employees are helpful!
OL
Olga Diaz
The staff is not helpful at all. I asked for assistance in replacing my air filter after my purchase. The rep said he couldnt because there was no one else in the store for him to be outside helping. Weird..there was three other guys at the register.
PA
Paula Roque
My car broke down a mile from AutoZone and i called them, they sent someone to help me within 20 mins and replaced my battery. Thank you so much for your help. May the Lord continue blessing your business!!!
AI
Aide Alonzo
Great customer service all the time! Manny is very good at doing his job he always recieves us in a welcoming manner and helps us in whatever we need!
JE
Jennifer Hunsicker
Drew, his staff and help from Fort Worth went above and beyond to help me get the battery fixed on my car. They were awesome! Thank you guys!!!
FR
freddy ponce pr
They are bunch of retard, the guy on the counter was beating up the computer because it froze on him, I did feel like Im part of the movie jackass
JE
Jeremy Ray
Clean store and friendly. They always seem like they need more staff though. I know theres probably payroll restrictions but they are always busy.
KR
Kristi Newton
Andrew R is amazing, he was very helpful and is very knowledgeable. Extreamly professional, would not go anywhere but here!!!!
PR
Prasad Mahajan
Really helpful staff and service. Very polite and prompt. Reasonable price for battery as compared to dealer and firestone.
RY
Ryan Dorrell
Great customer service, they have helped me out a lot over the last few weeks after purchasing my classic Buick.
GA
Gabriel Garcia
The customer service was good. But when I got there, no one was around to help.
SU
Suryc Lee
Store Manager Andrew went the extra step even in the ☔ to help. Thank You Sir
MA
Mars Sin Corazón
Assholes I seriously recommend O Reillys over this place. Rude ass deadbeats.
ST
Stacy Palermo
The staff were friendly and courteous, and they had the parts that needed.
ST
Steven Daughhetee
Manager is rude and not helpful. Go to OReilly or Napa for better service.
LU
Luis Taveras
Por su buen servicio
JA
Jacob Saadatmand
Its was clean, staff greated and offer help as I walked in.
HA
Hal Waldrop
Friendly, and busy. Can take awhile to make purchase.
CH
Chris Ofczarzak
Dude seriously, you know nothing about Auto parts.
RO
Roger M
Quality of help is hit or miss at times
JU
Juan Castro
Best costumer service Ive ever had
RI
Rick Winward
Great help and very knowledgeable
WI
Willie Cooper
Their staff is super helpful.
MA
mark olson
Friendly and knowledgeable
MA
Matthew Boettcher
Good place to dump used oil
TR
Travis Brown
Very helpful with no wait
JU
Justin Horn
They have what you need
WI
William T Roome
Good prices. Good help.
BI
Billie Howell
Greatest place for car
MA
Mark Ollison
Friendly and helpful.
LI
LisaJanelle Aufforth
Guys are so great!
JI
Jimmy Dooley
Great people here
T3
T3xas R3dRum
Fast & Helpful
JO
Jon Paterson
Helpful staff.
RI
Ricky Perry
High prices
HA
Hannah rocks
Good service
CL
Clint Sanford
top service
JA
jason noh
Excellent
BR
Brian Vedder
Helpful
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