The Austin Cell Phone

Category:	Cell Phone Store
Address:	7801 N Lamar Blvd b166, Austin, TX 78752, USA
Phone:	+1 512-432-5528
Site:	theaustincellphone.com
Rating:	4.2
Working:	10:30AM–7PM 10:30AM–7PM 10:30AM–7PM 10:30AM–7PM 10:30AM–7PM 12–5PM Closed

Location

Photos 23

Reviews 24

Jeff Brennecke

My toddler daughter broke the screen on my sons iPad mini. This place was cheap and promised a quick turnaround so I gave it a try. They did replace the screen quickly and at a reasonable price but on my way home Siri kept activating without the button being pushed so I called them and brought it back the following day. They called toward the end of the day and said that they had fixed the problem, but again on my way home the same problem occurred. So I went back again. They called again and said they fixed it and when I got home the same thing. Apparently the cheap aftermarket parts werent compatible with the iPad, but eventually the problem was resolved. Then about a month later my daughter cracked the screen again so I decided to go to a place that Ive used before with success. They replaced the screen but when I picked it up they asked if the iPad mini had been repaired before. I told them that it had and asked why they were inquiring. They said the reason they asked was that when they removed the screen and digitizer they found that some screws were missing from the inside. Bottom line is I guess you get what you pay for.

kevin skyler

All responses from owner states they all do no wrong and your custermers are all wrong . I wrote about half the glass not secured down and caused the glass to break and you say the glass only breaks if dropped . Any time glass that is no level and you push on it glass breaks and you owning a iPad glass repair shop should know this . Or you just plain dont care .. When you choose money over your return custermers you get a person like me that will not refer you any more nor spend any more money with you . The repair was horrible and the iPad was not dropped and I dont even think this was a factory iPad glass like I was told ... And to think no employ makes any mistakes is arragent and borderline narcissistic. Keep your warranty it is worthless

Alica Hendrickson

My daughter saved her money from babysitting all summer for a new phone. She found the phone she was looking for and they helped her out with a phone case. They offer a 30-day guarantee and told us if we couldnt use the phone with our provider, we could return the phone (we have a very strict provider). Thank goodness it worked so we dont need to worry about that. Thanks for your quick and friendly service! Will recommend to others.

Casey Nolden

Austin Cell Phone Sold me a Water Damaged Cell Phone! Purchased an I phone 5 from Austin Cell Phone in July, the phone died in August. Brought it back to Austin Cell Phone they opened it up and they said that it had been water damaged and was beyond repair. I did not get it wet, so I am assuming that it was water damaged when I walked out the of the store. $250 for two months worth of service - I was ripped off.

lawana mcdaniel

I have found the Austin Cell Phone to always be very helpful and extremely courteous each time I have visited there. They have fair pricing & the repair service is always excellent & very fast. Parking is never an issue. I would recommend them to everyone who wants good service at reasonable prices.

Johanna

Highly recommend them. My son sent me there because he had such good service from them. I was not disappointed. I wanted to update my iPhone with a refurbished model. They were helpful, patience, and reasonable. Im a very happy customer.

Adam Hersh

The Austin Cell Phone store is outstanding in every sense. They were able to promptly address my problem over the phone and I dont live in Austin, Texas. From across the US Id make Austin Cell Phone my first cell phone repair call.

Beverley Tanner

I confirm what others said: Dont let the odd location fool you. They have great service, affordable (iPhone5 glass, with right side having stripes and not allow touch, replaced in 30 min for $87). Would definitely recommend.

Zipporah Robinson Catano

Im trying to look for a place that can fix my phone screen I have a blu studio 6.0 hd android phone and I dont know where I can get it fix or if it can be fixed it got cracked bad so Im not sure

Angel Soto

Real great service, I was a first timer here. I went off of the Online Reviews which led me to give this place a shot. Service was amazing, and at low cost. Heavily recommended!

Kristie Riojas

Great service! Prices are very reasonable and the work done to my iPad was great. Highly recommend this place to anyone who is interested in getting their electronics repaired!

Charles P

4th time to replace an iPad screen...fast service, reasonable price, and excellent customer attention. Highly recommended.

Farshid Farrokhnia

They didnt have what I needed when I walked in, but gave me a discount to compensate. Totally fair and good work.

Onit Repairs

Had exactly what I was looking for. Good prices. Professing staff Im going to recommend them to friends

Nicole Adams

Hector was super friendly. We got our phone fixed the same day and it was THE cheapest quote of all!

Steel Vargas

Went there to get my phone repaired and walked out with almost a new iPhone and cheap pricing

Anna Marie Bolet

Best process in town. Friendly & helpful service. Worth coming up from downtown for!