Aqua Sport Marine

Reviews 5

JI

Jim Bauchiero

Our family had an open bow Larsen for 17 years and last October we decided it was time for a new boat that would do everything. There are 19 of us, four married adult children and nine grandchildren. Skiing, wakeboarding, wake surfing, and tubing are all in demand. We researched several brands and I was amazed to discover that the three top brands were virtually identical in price, but not necessarily in quality. I visited two dealerships, one in Hendersonville (the other two top of the line brands) and Aqua Sport Marine. It became clear that the quality built into Mastercraft was far superior in my opinion. Now, which model would be the best for our family? Matt Fisher helped my wife and I talk through the pros and cons of each model and while it wasnt easy, we decided upon the X30 (now the XT23) because it would support surfing and skiing. There was absolutely no pressure and the negotiation was so simple. They prepped it and delivered it to Tims Ford Lake. The process couldnt have been more pleasant. We put 30 hours on it in October and Michael Moore and Mike Harvel teamed up to perform the initial breakin service and winterize on our dock in November. They have a unique winterizing process that does not require another visit to prepare it for Spring. When the time was right we just lowered the boat into the water and started it. In the past I would have spent a day cleaning the interior and exterior after sitting on the lift for the winter. Not with this cover and the tips the guys gave me regarding storage. I removed the cover and it looked like the day we purchased it. Since then we have put 100 hours on the boat this season. It has been a learning process and the electronics are so simple to operate. When I have had any question the guys have been ready to answer them immediately, and made me feel like they really want me to call them for advice. I waited until now to write this review because I wanted to be sure Aqua Sport Marine would deliver on their promises. They have gone above and beyond my wildest expectations of customer service. If you want the best boat on the market, at a fair price, and the greatest buying and service experience I highly recommend Matt Fisher and his colleagues at Aqua Sport Marine.

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PA

Paul Wood

Please read until the end. So we have been looking for a boat for awhile now (at least a few years off and on) and finally decided this year to get serious about buying one. I found this one one day and we decided to go look. I got to the dealer before my wife and wanted to look at the boat by myself before anyone came to "bother" me about it. When my wife got there and we had a minute to talk about it I waved the sales man over and he walked around it with us and talked with us about it. It was the end of the day for the dealer and they never acted like we were bothering them or they had somewhere to be. The boat was in wonderful shape and I wanted to take it for a test drive. They said think it over for the night and get back with them in the morning and let them know what we wanted to do, there was never any pressure to buy or hurry up. We discussed it and decided we wanted it. Im not going to lie we bought the cheapest boat on the lot and the treated us like we bought the most expensive boat. We took it on the test drive and found a few problems with the boat, all small and they didnt even hesitate to fix them, all I did was tell them what I thought and they were on it. When I ask when I could take the boat they said it was mine (after I paid of course) and I could take it whenever I wanted, however he said he wanted to fix it first and clean it up. Like I said they treated us like we bought the most expensive boat there. I am really impressed with aqua sport marine as a company and with the sales staff. I took the boat out today and it was very impressive. I cant say enough good things about this place. If you are thinking about buying a boat you will feel very comfortable here, guaranteed.

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MI

Mike Huber

Purchased a new Mastercraft NXT. The buying experience was great - Matt was awesome and everyone was always friendly. I shopped and looked for many, many months. I was never pressured and was always welcomed. Boating is new for us and they always took the time to explain the boats - pluses and minuses (including the competition), all the associated gear and answer all of my questions . I always felt that they wanted my familys boating experience to be the best possible. Delivery of the boat was also great. Michael took all the time we needed on the water to show us how to use the boat and make sure we were completely comfortable with everything. He was very patient and very knowledgeable. They have also been great with the after sale help and support - quickly responding to any of our questions. (Addition) We have now had the boat for a couple months. The service has been great. They continue to treat us as a valued customer - everyone in the service department has been great!!!

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BR

Brian Emigh

The whole entire team here is great. My wife and I went there to look at a used boat. Mr. Seth was very nice and patient with all of my 1000 questions about the boat. He explained there process on inspecting any used boat they get before placing it on there lot. After looking and inspecting the boat, there were a few things that needed attention. Mr. Seth was able to get those items fixed and reduce the price of the boat. Was able to water demo the boat without any issues. Deal was made at a price that I felt was fair to myself and to the dealership (hey, they got to make money). I know that I could of got a used boat on craiglist cheaper but this dealership will make sure that you are happy and not sell you a junk boat (that alone is worth the extra money). I HIGHLY recommend them. They have boats from 12K to 100K (to fit any budget). Once my kids are older and moved out, I will buy from them again. Thanks Seth

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MA

Mark Meyer

I took my boat for winterization on the 4th of November. Wanted to get oil changed, impeller, couple of other odds and ends. Told the gent I dropped it off with to please make sure battery is disconnected when they werent working on it. I got paranoid and called the shop to tell an additional gent. Guess what happened when I picked it up over a month later?? Battery is dead. I had a very nice gel battery. Paid extra for it because I dont want any problems on the water. Was offered a battery that was not comparable. Theyre reasoning is that my battery was older. Yet youre still offering to give me a new battery as a replacement, just not the one you killed. A shame. We were very close to making a new boat purchase. Will not ever do business with a company that wont fix what they broke.

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