Category: | Auto Parts Store |
Address: | 10650 Kingston Pike, Knoxville, TN 37922, USA |
Phone: | +1 865-288-7557 |
Site: | autozone.com |
Rating: | 3.8 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 9AM–8PM |
ST
Stephen Rast
I went into this store to buy some headlights. The salesmen takes me directly to the isle where the headlights are and I get them. So while we are standing in that isle he says that I will need gloves to change them. I tell him no thanks because my car is one that requires half the engine to be taken apart to get to the headlights, so I am going to take it to my mechanic instead. So we get up to the register and he rings up the lights then says "Ill go ahead and throw in the gloves just in case you need them." I say okay thanks. And I pay and as I am walking out I notice on the receipt that he charged me for them! I clearly told him I did not need them, so when he tells me hell throw them in I assume hes just going to give them to me because they are around $2. The money is not the problem here; it is the fact that he tells me hes going to throw them in with the $50 dollar headlights and ends up charging me more for them. Watch out for people trying to make a quick dollar at this store!
AN
Annie Simmons
I needed help with oil burning, and staff were very friendly and helpful to me. I had been to the competitor just a couple of doors down, and waited there while 6 (I counted) store associates walked around me, never once asking if I needed help, even though I was standing at the counter with nothing in my hands. Wont go there again!
FR
Francis Graffeo
Helpful staff. Easy returns. Id have given them 5 stars, but one of the clerks has a stone cold demeanor. Never a smile or friendly comment. Robotic demeanor. But, he got the job done. Yet, a 5 star rating is for when you can tell they screen and hire friendly, engaging people all around.
CH
Christopher Jones
These people are legit. Some of them arent up to par but for the most part they are helpfull. Store manager super legit in helping. Especially when the parts in their computer dont match up to the oem ones. I spend alot of money here. Thx
LO
Lorenzo Fabris
Good store to find parts for your car if you are in a hurry. I do not like their selection of batteries and the prices associated. They could also stock more vintage beetle parts.
CO
Colin Ward
Clerk was knowledgeable, and kept working to find my part (which he did) even though it wasnt listed correctly in their software.
CH
Chris Harpner
Well organized and lots of stuff to choose from.
MA
Matthew Underwood
Worst store ever rude lazy ass employees.
TI
Tim Buckto
Great service at the Farragut Auto Zone.
CA
Calamari King
Helpful staff and expansive stock.
EA
Eamon Rigsby
Well priced. Informative staff
AN
AnnA Burnette
Easy to find what you need.
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W Schultz
Good people, good service
JO
Josh Armstrong
Nice and helpful
BI
Big Daddy
They sell parts!
B
B Winter
Great selection
JO
john does
Quick service
JA
James Sweatman
great