Category: | Jewelry Store |
Address: | 4615 Merchants Park Cir, Collierville, TN 38017, USA |
Phone: | +1 901-854-0965 |
Site: | stores.jared.com |
Rating: | 3.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM |
DA
Damon Smith
My fiance purchased a watch from this location for my birthday because we had reward dollars from the purchase of her engagement ring. I bought her ring in Buford, GA before we moved here and had the best experience possible with the people at that location. They we very helpful and made a custom ring from the diamond we picked out. After she purchased the watch I had her take it back to get links taken out. When I got it back the face was scratched and too many links were taken out. I took it back and told them I needed them to fix out because it was too small for me to wear and they scratched the face. They told me I was my fault and that I should have checked it before I left and the person that took the links out wouldnt have done that. I explained that it was no way that I could have done it because I just bought it and it was too small for me to wear. They told me the store manager was on vacation so I couldnt speak with them and they would not help me. I had to call customer service and talk with them to get them to fix something they messed up. I dont plan on going back to this location to purchase anything in the future.
ER
Erica Austein
I cant remember the sales persons name, but he did a fantastic job showing me engagement rings! Even though I told him we would be a few months out before any decision would be made, he took the time to educate me on how the quality of diamonds are determined, and showed me several options that I had for a set. When the time comes, I am definitely going to him!
AL
Al Moore
Terrible service very terrible I walked out without making a purchase
TJ
TJ Punchard
Great place with awesome service!