A V Repair Specialists

Category:	Computer Store
Address:	1215 Fort Campbell Blvd # A, Clarksville, TN 37042, USA
Phone:	+1 931-906-1199
Rating:	2.4
Working:	8:30AM–5:30AM 8:30AM–5:30AM 8:30AM–5:30AM 8:30AM–5:30AM 8:30AM–5:30AM Closed Closed

Location

Photos 6

Reviews 15

Rachel Cleveland

Been waiting since January for repairman to come out to fix a vent on a GE Profile microwave. (The vent motor does not pull steam through, leaving steam running up front of microwave. In all my years, Ive never had a vent that could not pull steam.) I had multiple phone calls to them- to schedule a service call. If it werent for me calling THEM back ( I gave them a week between calls to give them ample opportunity to reach out to me ) Id never hear from them. They ordered a part prior to coming out. We scheduled four separate appointments. Two they cancelled the day of, one he just "forgot" and the last one was today. The repairman came in saying, " its pulling just fine. ". When I told him it doesnt pull steam out of the way, does he need me to get a pot out and show him?" he responded, "Its not meant to operate that way." I then told him to get out of my house. What kind of operation is this? If they werent planning on acknowledging the failure of the fan to work as it does in MICROWAVES HUNDREDS OF DOLLARS CHEAPER then the Profile, why waste my time (on four separate days) and theirs? His condescending tone was more than I was willing to take. He could have said that back on a January when I first told what the problem was and we all could have saved some valuable time. Wish there was a rating less than a star. A star is too high a rating.

A Private User

This location is basically your only option locally to get anything repaired as an authorized dealer. The issue is, the place is extremely slow on turnaround time. I have had to call repeatedly (you will almost always get the answering machine, but they do call back eventually) and my issue still has not been fixed. I have lived in Clarksville locally for close to 17 years, the reputation on this place hasnt improved. The staff is extremely friendly (never rude at all), but friendly smiles only get you so far.

Jenifer Mcgregor

If you want a place that will communicate with you the process of your repair this isnt it. They never answer the phone, when you leave a message it takes a minimum of a week just to call you back. It took a month to fix our TV and we recieved no calls on updates unless we called first. Communication is the biggest thing for a successful business!

Priscilla Jaseph

Will not answer the phone, ge scheduled an appointment for me thru these guys to fix a washing machine. Ive been trying for serval days to find out what time they was supposed to come and the price but they will not answer the phone or call back. The only thing I know from what a ge rep told me was the day my appointment is for.

Lizett King

Purchased a firestick off a gentleman named Sean Greene and picked it up here, turns out he is not allowed to sell them at that store. He is never there and even if you call they dont pick up their phone. Why run a business you cannot keep up with. Horrible customer service.

A Private User

They told me at the most 5 days they never answer or return my call. They were over 1 1/2 hours late picking it up.they have had my tv already over 2 weeks maybe they should consider getting a new job so someone who knows what there doing can get the job done

Edward Smith

Good service. Calls returned in a reasonable amount of time. Took a week total turn-around time to repair a microwave, but most of that was waiting on the Panasonic distributor (Panasonic deserves 1 star). Hope the fix lasts longer than the OEM.

Ivy Carpenter

Been waiting and waiting! I called, no answer...I showed up and they made excuses why my tv was not repaired. Horrible place!!! Its been 3 weeks and they dont even communicate. I wish I could shut them down myself!

Jamie drake

This company sucks.. They had our TV for two weeks and it was finished and they still have not brought it back to us. Then when u call to find out where it is you go straight to a voicemail.

Sandra Halstead

I had a Sony CD player repaired. It did take a full month for the repair, but I was treated more than fair pertaining to the cost of repair. I am a satisfied customer!

Philippe Jeanty

Nathan came and in one session fixed a cooktop that Gabes electronics had not managed to fix in 6 weeks! Good job guys! I know who to call next time!

john mitchell

had my lg tv repaired through them via warranty, went on line and tracked the repair thru lg website, returned it at the time they said.

Trena Roedel

Rick went over and above our expectations. We will definitely call A V Repair Specialists again when we need them.

Robert Englert

Theyre knowledgeable and responsive, even after the sale. I recommend them.

Steve

Never pick up their phones, had my home receiver for 4 weeks now..