Category: | Department Store |
Address: | 2197 Dave Lyle Blvd, Rock Hill, SC 29730, USA |
Phone: | +1 803-327-8100 |
Site: | sears.com |
Rating: | 2.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–9PM 11AM–6PM |
TO
Tonya Pendergrass
If I could give 0 out of 5 stars, I would. The customer service at this store is non existent. My dad ordered a TV and mount wanting to get it installed and at this very moment, Ive been back and forth switched from 800 number to 888 number to local store for almost an hour and no one can seem to help. I told my dad this is his last purchase.
CA
carinlynchin
store hours are different from the website. THey open at 11. Also they have really bad customer service. One employee didnt even know what the sears outlet was and that they had an item on it. Called back later since no one ever called me back as they said they would, and got put on hold for almost 14 min. Id rather buy somewhere else
RY
Ryan Wall
This place is a rip off. They had an item for 20% more than another store that is only a 5 minute walk away. They refused to price match even though neither store had this item on sale. I wouldnt have a problem under normal circumstances, however, the website says they will price match. Save your money and shop elsewhere.
CH
Chris Sherer
Have always received helpful and professional service . Staff was well versed and accommodating, . Really hate shopping at places like Target and Walmart were it is like puling teeth trying to find someone who knows anything about the products they carry.
LI
Lisa Culver
Dont buy from online. I ordered online, they had 5 items in stock. And canceled my order. now, I have not item, no money and no Christmas present. Merry Christmas from Sears a big F U.
MA
Matthew Borquez
The worst tool display Ive ever seen, thought maybe they had just got a shipment in, havent had time to hang up tools, but its been like this for months.
DA
David Presson
This place will have to close permanently soon... lack of products and poor service is killing the store.
LE
Leslie Day
The store hours listed on Google are incorrect. They do not open until 10am.
JE
Jeannie Frawley
It was wonderful! ! The associat was great & gave us great help
JO
Joanna Sparks
Friendly staff and easy to find your way around the store.
AN
Andy McKusick
Good sales experience but very bad for delivery issues.
EL
Eliza Stro
Nice store, but staff arent always the most helpful.
CH
chris bolin
Bad customer service at Sears.
CY
Cyndy Croft
Friendly playful staff.
AL
Alexander Stincer
Great sale services