Myrtle Beach Mitsubishi

Reviews 4

AM

Amanda Holyfield

I might have a better review for this dealership had the manager let Ed deal with me like he was in the beginning. BUT he took over Eds sale acting as though Ed was incompetent to make the sale. HE did however post a picture of Ed as the salesman when the sale began to go South, I assume so Ed would get the downfall. I hope I am wrong but he seemed like a Real Jerk so Im sure I am Right. WIth that being said let me shed some light on the situation WE purchased a used VW GLI from this dealership on Nov.22nd, they kept telling us that it was a DONE DEAL, We signed the paperwork with the finance manager, were told our first payment was due on Jan. 8th. They gave us a tag until the 27th which we questioned as to WHY and were just told that they had 3 days to send the info to the DMV. Went up there on the 27th and they gave us another temporary tag but this one until Jan. 8th. Once again we were told everything was DONE, Everything had been finalized. Dec. 4th they need info that I cant provide and told the manager himself I could NOT provide. Then On Dec 6th we get a call to return the car back to the dealership that we did not get financed, THAT was VERY SHOCKING, because HOW could a deal be finalized and then NOT be?? SO they of course tried to blame their inability to get it financed on our inability to provide paperwork that we in NO way said that we could. LONG Story SHort, We asked for Our Refund we provided for the downpayment and was then threatened to bring the car back now which was Dec. 6th or they would get us for "stolen property" which with a phone call to the police dept we found out couldnt be done. SO Today (Dec.8th) The Manager decided to give us a refund and we took the car to the local police station for pick up. Im NOT sure How the other management ran this Dealership BUT I couldnt possibly imagine them being in worse shape than they are now. ALso just a FYI because it is public information you may like to know that the Actual Person running your credit and responsible for ALL you confidential information has quite the criminal record that includes but Not limited to Credit Card Fraud and Forgery. That should really make you feel good about doing business with this Dealership. I do plan on contacting the owners of this Dealership because the ONLY employee that didnt seem like a crook and criminal was Ed Scott, he seemed Genuine and was treated very POORLY by his boss in front of us. I dont know the man but I do feel as though HE was trying to do his job and assure that the situation that happened did NOT happen and was basically told he was Stupid and to shut up by his boss AND what I have gathered through dealing with them through this whole ordeal that now that the deal went south, that all of a sudden Ed was the sales person (even though before the manager wanted ALL the credit)

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Juan Josey

This is one of the worst places to get a car. I was in contact with them for 2 weeks about my income, credit score, trade in vehicle, etc because I lived 2 hours from the dealership and did not want to waste my time or money for a car unless I was told i was guaranteed the car and i finally made a appointment to get the car I was told was good on. When I got there they switched things up and said I needed $5000 more money down and a cosigner. I got there at 9:30am that morning by 4pm I got the extra money and went in for the deal but now they wont take my trade in because it needed a clutch when I told them this during that 2 week phase before my visit. They then proceed to tell me my credit was bad and they did a good thing to get me approved for the car they were selling and to simply not pay my other car loan and only pay theirs. I signed no paperwork and told them I wanted my $7000 down payment back and they told me they couldnt not give my money back at that time although I just gave it to them not even my check. A week later what was done on credit and debit card I got back, currently its almost 3 weeks later and I still did not get back my $2700 that was in the form of a check. I have been battling this dealership everyday and has been a headache. This entire dealership is bad news. STAY FAR FROM HERE. I ended up having my car towed 2 hours to my house at 6 pm from the dealership.... Worst car buying experience ever.

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Nancy Cottle

These people are a joke. They told me I was approved. Keep calling me on the phone and texting me. When I told them I had no instrest in driving to Myrtle Beach for no reason, Anthony said "You have been approved" you just need to pick out your auto. Went down there picked out the auto. Explained to him, the payment I wanted. He came back as they always do asking for more money down and a higher payment. He said this deal is only good for today. When I told him , Thank but no thanks. I was going to another dealership. So we left. Three days later Anthony called and texted ma again. Said I still have your deal. You have to be her by 7:00 PM to get this. I informed him I was at wk an would not be off by 7:00 PM. That Brad was working on it as well.. Anthony got irate and said, "well you guys can just deal with Brad". What a rude thing to say to a customer. I explained again to him. Dont live or work in MB. Not gonna just run down there at the drop of a hat. Brad sent me another text message saying he would talk with me Friday. I reminded him that Friday I work 7 AM - 3 PM. Guess it dose not matter anyway cause he never called or texted me back on Friday. My advice would be to stay away far away from this dealerships.

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Erica L

My trip to the beach started out as a disaster, but ended up fantastic.My husband and I were going down for a weekend getaway to Myrtle Beach when our car broke down. Although it was on its last leg, we did not expect it to break down for good. Luckily it broke down in the parking lot of our hotel the breakers. As we sat around watching TV wondering what to do, we saw a commercial from Myrtle Beach Mitsubishi talking about $5,000.00 guaranteed for our trade no matter what the condition. Our eyes lit up. We immediately picked up the phone and called the dealership and set an appointment to see., We ended up working with Johnny Haddad. Great service and vehicle selection. We did not know whether to buy new or used. They helped us and WE DID GET $5,000.00 for our car. They even picked it up for us at the hotel that day on a flatbed. When it was all said and done we bought an Outlander. Very happy with everything. Johnny, Chris and Corey made it real easy. Ken in the finance department was good too.

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