Advance Auto Parts

Category:	Auto Parts Store
Address:	4731 Devine St, Columbia, SC 29209, USA
Phone:	+1 803-787-1177
Site:	stores.advanceautoparts.com
Rating:	3.8
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM

Location

Photos 26

Reviews 32

GregandDee

After spending 45 minutes in the store while the Three Stooges found my parts. I ended up needing to take my car to the local dealership to correct the issue. Although the receipt from the dealership clearly states CUSTOMER GIVEN INCORRECT PARTS, Advanced Auto denied my claim for reimbursement of the labor, despite the evidence. They insist the parts were right, and that the very reputable dealership was lying and trying to scam out of my money. The reality is, Advanced Auto Parts labor claims effect managements bonus checks, so they are looking for anyone to blame but themselves. It couldnt possibly that a simple error was made, no maam. Not only will I never again visit an Advanced Auto, but I am enlisting the dealership to assist in getting a refund. I am quite certain they dont like being called liars and fools.

Shinobi Shen

Bought a battery to see if It would work for my lawn mower said if I didnt I would return it. The employee made no comment. After buying the battery and then testing to see if it worked (it didnt) I tried to return it which he then told me about the no return policy even though we mentioned returning it. Worst service ever. Im never going back

Joshua Cardenas

Battery died. Employee Kirk came in and installed a new one with warranty and gave me an engine check. He was kind enough to install it within 14 minutes, just enough time for me to get back to work. Nice people willing to help if you let them here. Great selection of batteries! Thanks Kirk!

A Private User

Worst customer service I have experienced in a very long time. Employees acted like they were doing me a favor. Didnt have a clue. Manager couldnt manage to cross the street let alone an auto parts store. Never go there for anything you might need help with because you will not get it.

Caleb Pinckney

This is my auto parts store. Theyre prices are competitive, the staff is knowable and they keep a good stock of parts. Being a chain store they can get parts from other nearby stores same day. I gave 4 stars instead of 5 because they will try to up sell you.

R K

This is a good store. The employees dont fall over each other to help you (which would be five stars), but they generally have a good attitude and take care of me. I cant say the same for some of the other auto parts stores in the area.

shizhong han

Today they help me change the wiper blade, the battery, and air filter. They are very professional, especially when they help me change the battery. Thank you very much.

Barbara Davis

Quick to help when our battery went dead and the alternator went out. They checked both, we got a new alternator and they charged the battery. Thank you so much.

A Private User

These guys are so professional and helpful. They want to make sure that everythings just right and that the customer understands whats going on with his/her car.

A Private User

The employees are very helpful and polite. I would drive from the other side of town to get to this location.

Dayton Pruet

Check their sales ads as I do and look for synthetic motor oil on sale. It is usually a great deal.

david finley

Good store. Staff here is a little older and more knowledgeable than the West cola store.

Yamiileth Fuentes

Best place been here for many years love to come and buy the things i need for my cars

Erica Whitney

The cashier joked with us and was very nice. Otherwise, just a typical Advance Auto.

Bryn Evans

Well stocked, they sell auto parts. Not the place to go if you want sushi.