Pediatric Ophthalmology

Reviews 4

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TheAmazingGoose

If your looking for an Ophthalmologist for your child, do yourself a favor and keep looking! I recently called this office to make an appointment for my son. I said I wanted to make an appointment for a routine eye exam. They said "Sure, what insurance do you have"? I told them Aetna. The Dr. performed a routine eye exam. As it turned out my son did need glasses. A few weeks later I get a bill for $160. I called my insurance company to confirm that they do infact cover routine eye exams at 100%. They said they do. I then called the Drs office to find out what the discrepancy was and was told I was responsible for the $160. because they are a Specialty office, they do not do "routine eye exams" Really? this is an Opthamology office right? therefore they submitted the claim under some other code (other than routine) sticking me with the bill. In my opinion the staff is well versed on each insurer and what they cover and do not cover. They should inform patients prior to the appt. that they do not do routine exams therefore your insurer may not pay this claim. But why would they do that? that would be the honest and right thing to do right? I will never return to this office. And if anyone ever asks me about my experience and if I would recommend them, I would advise them against going there. P.s. the parking situation for their office stinks and of course they only reimburse you for half the amount of the cost. Not to mention its a long walk from the garage to the office.

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Adeshewa AKINFOLARIN

Omg! this place is terrible, if I can give 0 star I will give it to them, I dont know much about the Doctors but their receptionist are so rude they are awful, today is my second time visit my first time experience was very bad too, I have to leave the place without seen and no follow up appointment she just ignored me, instead of talking to me she face her computer.. And I walked out with my little baby. She make me feel so sad..

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Samantha York

Also spoke to rude reception staff. I wish I would have read the reviews before calling them, at least I would have been forewarned. We are military and were referred to this clinic for my sons strabismus. I havent seen the Dr. yet so I dont know how they are in regards to care but I will definitely be writing a formal complaint regarding the reception staff I talked to over the phone.

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Debbie Jones

We were given an appointment within a week! Unheard of in a specialty practice...doctors and staff were thorough and caring. Highly recommend.

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