Mattress Firm Newport
| Category: | Mattress Store |
| Address: | 199 JT Connell Hwy, Newport, RI 02840, USA |
| Phone: | +1 401-380-2190 |
| Site: | stores.mattressfirm.com |
| Rating: | 4.7 |
| Working: | 9AM–9PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 9AM–9PM 11AM–8PM |
Location
Photos 10
Reviews 28
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Jamie Intwala
Im putting a star in the middle, I would not say 3 stars are appropriate, more like 2.5! My first trip I purchased temperpedic pillows from Bev, she was very pleasant and friendly. Bev and I spoke about a floor model bed that was sale,. I told Bev that I would have to discuss the purchase with my husband. When I returned a week later for the Temperpedic bed, Bev was not working, we had to deal with Betsy! This was something that I didnt want to have to do. She strangely showed us a picture of her in her phone, in younger years in a bikini. How uncomfortable for my husband and I. I later asked her if the woman who was giving me all of the information about the bed last time would get some type of commission, after all Bev had been dealing with me For months as I inquired about the bed multiple time., she had assured me that commission would be split. When I ran into Bev, she had no clue about it. Not only did this woman show us her strange pictures and offered to go outside and smoke cigarettes with my husband. She lied. I dont want to ever shop anywhere that I am lied to agai!
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Rebecca Harris
Bed shopping can be quite the stressful process. Thanks to Ben and Betsy, my experience was awesome. I can be indecisive, and they were both so patient, honest and personable. They were very helpful in working within my price range and even hooked me up with some rebates and free gifts! If you are looking for help with a bed purchase, definitely go visit Ben and Betsy! Thanks guys!!
JA
Jaclyn Corseri
Ben was honest, up-front and professional. Gave me some great options but not too many to make it confusing. He also presented some great warranty and cost saving options. In and out in a half hour which was great with my busy schedule!
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L Mcg
I had a pleasant experience at the Newport store. Ben was very knowledgeable and patient and explained all of the differences in each mattress which helped in making my decision. Highly recommend this location. Thanks Ben!
IA
Ian Guagliardo
Our experience at this store was amazing. This location has a wide selection to chose from! We worked with Ben and he was knowledgeable on all the mattresses and made sure to find a bed that both of us liked.
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Donald Mathews
The workers here are extremely helpful. They will take to the mattress thats right for you and will help you afford the right the mattress so you dont have to settle for something that isnt right for you.
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Elizabeth Tiffault
Ben was my sales rep and very informative. He was patient as I tried out every bed and I ultimately came back after a few hours and purchased the mattress. Great experience and would highly recommend!!!
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taylor rodrigues
Dont buy anything from them, Purchased a $2000 mattress, and 3 years later it is unusable....But sleepys says its up to specifications. BS. If you want to be ripped off go ahead a buy a mattress here.
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Deborah Perlingiero
Great experience with Betsy and Ben. We purchased 3 mattresses in the past few months and Betsy was awesome. Ben was always eager to assist when visiting the store and Betsy was busy, a great team!
KA
Kayla Moniz
Ben was a great help! He was super friendly and super knowledgeable. He immediately welcomed us and helped us with any questions that we had. Very happy with the expirence I had at Mattress Firm.
JM
JM Nelson
Ben was great. Answered all my questions, didnt try to push us into anything, and worked with us to find a great deal. I recommend this mattress store.
MI
Michael Schiffman
Ben was helpful and knowledgeable. He made our purchase experience a pleasure. We would recommend Mattress Firm without reservation.
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Julia Field
Buying in store was fine but dont bother getting it delivered. Ended up waiting almost 12 hours for my mattress.
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marty walaski
Such a wonderful experience , Ben was a wonder salesman ..help me with everything .will shop here again
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Peter Eklund
Ben was extremely helpful and answered all my questions I had about purchasing a new mattress
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Terrence Moore
Ben was great, helped me pick out a mattress and I got everything I needed. Very satisfied!
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Colin Doherty
Great place to get a mattress with great customer service...BZ to Dan for a job well done
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Erwin Ogarro
I just would like to say Ben was very helpful and I gave him a five star review
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arthur williams
Ben is nice and helpful guy and he will answer all the question needed
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Doug McClure
Betsy was very helpful. The easiest bed purchasing experience ever.
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41/43 Red Cross Ave
Great experience. Ben was awesome. Good deal on quality beds.
KA
Kathy Brooks
Ben was very helpful in helping me purchase 2 mattress sets.
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S Z
Great experience with knowledgeable and patient staff!
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Brenda Munro
Benjamin was extremely helpful and knowledgeable
EL
Eliseo Sanabria
Overall, a great place to purchase a mattress.
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Hayden G
Ben was super helpful. Would recommend again
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Jared Dame
Great experience, Ben was very helpful.
JI
Jillian Kertanis
Very helpful.
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