Furniture & Mattress Discount King

Category:	Furniture Store
Address:	1231 Roosevelt Ave, York, PA 17404, USA
Phone:	+1 717-845-3602
Site:	fmdiscountking.com
Rating:	2.5
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM

Location

Photos 37

Reviews 11

True Light

BUYERS BEWARE!!! THIS HAPPENS TO BE ONE OF THE WORST PLACES YOU CAN PURCHASE FROM. THE LAYAWAY IS A JOKE! MOST OF THE TIME WHEN YOUR DONE PAYING IT OFF ITLL BE OUTTA STOCK WITH NO REAL NOTICE ON WHEN ITS COMING BACK IN. THE FURNITURE IS NOT ALL BRAND NEW, THEY WILL GIVE YOU DISPLAY FURNITURE AN WRAP IT UP LIKE ITS NEW, AFTER COUNTLESS AMOUNTS OF PEOPLE HAVE LAID ON SAT ON IT! THE RETURN OR EXCHANGE POLICY IS A JOKE, THEY WILL TRY ANYTHING THEY CAN NOT TO GIVE YOU YOUR MONEY BACK. MOST OF THE EMPLOYEES THERE ARE FELONS WITH NO WORK EXPERIENCE BECAUSE OF THE HIGH TURN OVER. THEY TRAIN THE STAFF ON HOW TO LIE TO CUSTOMERS TO CLOSE THE SALE. THE DISCOUNTS ARE A SCAM!!! THEY MAKE THE ITEM LOOK LIKES ITS BEEN MARKED DOWN BUT ACTUALLY THE SALE PRICE THAT YOU SEE IS THE ORGINAL PRICE..THEY PLAY MIND GAMES WITH THE CUSTOMERS. THE DELIVERY TEAM IS BOGUS!!! THEY WONT EVEN CALL YOU TO TELL YOU AHEAD OF TIME WHEN THERE COMING OR HOW MUCH IT WILL COST YOU! THEY ACTUALLY CHARGE YOU TO PICK UP YOUR FURNITURE FROM THEIR STORE, OR JUST GIVE YOU THE OPTION TO PICK IT UP IN HARRISBURG, EVEN THOUGH THATS FOOLISH BECAUSE YOULL SPEND THE SAME AMOUNT OF MONEY OR MORE IN GAS MAKING THE TRIP TO GET IT! GOOD LUCK ON TRYING TO MAKE A RETURN OR EXCHANGE IF YOUR FURNITURE IT DAMAGED OR IF THE STAFF GAVE YOU THE WRONG ITEM BY ACCIDENT , THEY WONT EVEN GIVE YOU A NUMBER TO CALL TO GET HELP ON THE MATTER!! THEY MAKE YOU EMAIL THE CUSTOMER SERVICE REPRESENTATIVE WHICH IS SOMEONE WHO WILL ONLY HELP YOU IF ITS SOMETHING IN IT FOR HIM!!!! THE CORPORATE STAFF HAS NO RESPECT OR LOYALTIES TO THERE CUSTOMERS THERE..I WOULD NOT GIVE MY HARD EARNED MONEY TO THIS PLACE AGAIN, ITS A PHONY BUINESSES VENTURE THAT IS TAKING ADVANTAGE OF THE PEOPLE OF YORK! IF YOU BUY FROM THIS PLACE, ITS BECAUSE ITS THE LAST OPTION AN YOU MIGHT BE DESPERATE.... IF YOU WANT BETTER SERVICE. BETTER QUALITY, AND A SAFE PLACE TO SPEND YOUR MONEY THIS IS NOT THE PLACE, THEY LEAVE CUSTOMERS BANK STATEMENTS LAYING AROUND AND CREDIT CARD INFORMATION. PLEASE..PLEASE...PLEASE, BE SMART & TAKE CARE!

STEPHANIE STRAW

BUYER BEWARE .... DISHONEST AND LACKS PROFESSIONALISM! PURCHASED SOFA AND LOVE SEAT SET.... PICKED IT UP, UNWRAPPED IT AT HOME AND IT WAS DAMAGED- HOLE IN BACK AND ON FRONT ARM- WAS CALLED BY MANAGER PAUL IN CARLISLE THAT THE EXCHANGE SOFA WAS READY FOR PICK UP AND IT WAS ALSO DAMAGED ON THE BACK WITH ADHESIVE GLUE DRIPPED DOWN THE SIDE.... WHEN I ASKED FOR MY MONEY BACK WAS TOLD NO WOULD ONLY DO STORE CREDIT....THEY WOULD NOT DELIVER THE EXCHANGE SOFA AND PICK UP THE DAMAGED ONE WITHOUT CHARGING ME A FEE! MARY BETH IN CUSTOMER SERVICE IS USELESS! COULD NOT GET AN HONEST ANSWER FROM ANY OF THE STAFF MEMBERS! DO NOT SHOP AT THE CARLISLE, PA STORE..... LOUSY ... SHOULD BE A CRIME TO RIP PEOPLE OFF LIKE THIS!

rocio dejesus

If I could give the place zero stars believe I would! I did a layaway for two bunkies and a dinning table. The girl that works there told me as soon I paid it off I could pick up my merchandise, it hasnt been in a layaway for even a week, I paid it off, she tells me she has nothing in the warehouse but on Saturday it would all be here for sure. Saturday comes and I only have my bunkies. The guy that helped me out told me Monday my table would be there for sure!! Monday comes so I called in to make sure, the same ignorant girl talks to me and tells me first week of March! Their employees are very unprofessional and disorganized. Here I am waiting on a table thats been paid for! Do not recommend!!!

deb garrett

This has been the worst experience I have ever had buying furniture in the york area. So I go here to buy new furniture, to begin with I am ignored for about a half an hour before anyone decides to help me, that should have told me not to shop there but I gave them the benefit of the doubt. I purchase the furniture and ask for it to be delivered in 2 weeks to make sure they had it all. Delivery day comes and goes, and still no furniture, but they promise it will be delivered by a certain time the next day. That comes and goes. All I can say is dont buy furniture here, save yourself the headache.

Jose Burgos

I will never buy from this place again. I wouldnt recommend buying from this place. Ordered "special" sectional couches and was told max 3 weeks its been over a month and a half still waiting. Spoke to a "customer svcs supervisor" and told me the truck will arrive Thursday I called the store they said Friday. Apparently they just care about getting the purchase done and dont care about anything else. Anywhere else price matches avoid going to this store at all cost too bad they dont allow 0 stars or negative stars. Do yourself a favor and go elsewhere

Michelle C

Staff was friendly however the merchandise was damaged. Got an exchange, exchange piece was damaged as well. After spending $30 in gas making 2 trips in with a truck, finally got a refund approved only to have to take off work to go into the store to process the refund. Ive never experienced a company that requires you to make a special trip to the store to get a refund for a defective product. Now Im out $40 in gas, plus taking an hour off work to get a refund processed for something I dont even have. Will certainly never shop there again.

kah cliey

I think its HILARIOUS how people say theyve had such bad service. Carlisle pa store was amazing to me and my boyfriend, we were approved for 1200 based on the credit. So we got stuff, nothing at all was damage. I had barely any interest rate and hassle. People were very friendly at carlisle store and Im definitely coming back tomorrow to get more merchandise.

Tammy Saunders

Poor quality furniture. Was supposed to get a new futon it was used and rusty and the pieces were not all there. Customer service really sucked AFTER I received my item that I waited a week for and picked up myself because delivery is insane even tho I am only located a very short distance from there. Over All I was dissatisfied to the max.

Eric Torres

My experience was terrible. I was there for an hour, and was completely ignored. The employees were sitting around talking to each other!! I was walking around trying to get noticed, and nothing. But the next person who walked in got helped right away. They have choosey service and they arent friendly at all. Save your time!!

dallas vars

Awesome selection and prices. The store manager helped me by correcting a mistake on a mattress size. I didnt end up purchasing here because I got a floor model for my daughters mattress at a different location for 90% off. But for my currently renovating Man Cave we will definitely be back to purchase the sofa set.

Latoya Jones

Furniture and Mattress Discount King: Unimpressive shopping experience, LackLuster and dated products. No real value when comparing same product at competitors. Questionable business practices.Based on personal experience I wont be recommending your services to friends and family,