Category: | Furniture Store |
Address: | 500 Kidder St, Wilkes-Barre, PA 18702, USA |
Phone: | +1 570-823-2182 |
Site: | efofurniture.com |
Rating: | 4.8 |
Working: | 10AM–8PM 10AM–8PM Closed 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM |
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dee brown
never been so disgusted with the service here.purchased a mattress and box set from this place .was told they would setup my bed frame i brought from ashley furniture .i asked several times would they do this .. my sales rep and store manager ben yes me to death ..that was before i paid .. on due date mattress and box came but delivery guy said they didnt get paid for setting up my bed and told me the people from sales always tell people things to get the sale " i was in awe because this was a worker from them ...i proceeded to call ben on phone while the guy was in my house on the phone he told me yes they will .. then he get on the phone with them and back with me and state oh no i never told you the bed would be setup ...i couldnt believe my ears ....first i paid over 2000 for mattress then be lied to right in my face ...when i told him i was coming down to speak to him face to face he said come on i will call the cops smh ...mind you i work everyday in fact im a supervisor in a top 100 firm job ...i was gonna but more things from them but i will stick with another place ....but on a good note ...they did deliver on time and the sales team that help me pick out my mattress was great ...its the manager ben who is rude
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Caitlin Mileski
Rob took my phone call when I inquired about a couch being in store that I saw online. He let me know that they didnt have the exact sectional, however, they did have the sofa love seat option and let me know I could come in and check it out. I came into the store right after work and rob showed me the couch. He explained all of the options we had and answered all of our questions. I didnt feel overwhelmed and pressured into having to buy the couch right away, like you feel at some other furniture stores. His customer service was excellent and we ended up buying the couch the same day. Highly recommend shopping at EFO, and ask for Rob!
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Ed Corch
We stopped in at EFO furniture just browsing looking for a motion bed and Bob and Bethany were very helpful we wound up buying the motion bed plus a twin mattress for our sons room. They were very knowledgeable and helpful. We couldnt have asked for a more pleasant experience they were not pushy like other stores. They were very kind we will be back in the future for a recliner.
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Jeff Lamm
I made a purchase on the 4th of July in store at the Wilkes-Barre location, my experience was hassle free, quick, and will be delivered within 2 days as well. Bethany was who assisted me, I can not express how awesome it was to go into EFO/Wilkes-Barre and walk out literally within an hour to include me looking around and get turnkey service. Sincerely, Jeff Lamm
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Linda Randall
Bob and Bethany helped us with the purchase of a love seat and sofa. They were so knowledgeable and fair. They really worked hard to give us the best deal and the furniture that is best suited for our purposes. We are really happy with our purchase and would recommend this store and especially ask for Bob our Bethany to help you. They are the best!!!!
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Lisa E. Grant
I was in your store yesterday and after having 2 not so great experiences, one of your sales associates, (Bethany), helped me greatly. I found Bethany to be pleasant, knowledgeable, friendly, extremely helpful and she rein-stored my faith in your organization. I believe that Bethany in a huge asset to your business and therefore, she deserves a raise.
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James Blute
A great combination of professional salesmanship, excellent selections and great prices. The awesome service continued at delivery, the delivery crew called the the service manager to come fix a small pucker of material and some misplaced staples. The top notch service tech showed up and fixed it about 1 hour later, "same day service! Thank you EFO
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Tina Hughes
Yesterday, I had a horrible experience with Lyndsay; especially her attitude towards my service dog. Came back the next day 9/16/16, and Rob was very kind, helpful, and such a pleasurable experience. Im glad I decided to not hold Lyndsays unprofessionalism against EFO because the rest of the sales team are amazing people. Thank you for all the help.
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Matt Wroblewski
EFO has great furniture at an affordable price. Salesperson was friendly and helpful but not overbearing and pushy. Offered a nice complimentary beverage or snack while we walked around the showroom and shopped. I would highly recommend visiting EFO furniture if you are looking to makeover any room in your home. You wont be disappointed!
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Richael Jean Pantig
Efo furnitre our last stop in our mattress hunt and we found a good quality frame and mattress set quickly and within our budget. Our salesperson, Bethany, was very helpful and provided us with the lowest possible price. Our experience at EFO was enjoyable and with the 6 month finance we got a great bargain.
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Jillian Castellano
Just ordered the "Zane Collection" living room set and are very pleased with the entire experience from our Salesperson Lyndsay to our beautiful new couches! We have purchased another set of living room furniture from her before and were very pleased with how everything went! Highly recommend!
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Frederick Email
Had a great experience at EFO Furniture in Wilkes Barre. Was helped by Ben, who was courteous and very good at his job. Found a nice sleeper sofa for a great price and was able to pick up in store the very same day. Would definitely recommend store and salesman to everyone. Thanks , Ruth
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Marisa Ginanni
Highly, highly recommend Bethany at EFO Outlet in Wilkes Barre! Bought a living room set back in May and currently buying a bedroom set including mattress and box spring. Cannot beat the prices, no interest for a year to pay back and excellent customer service! Thanks so much Bethany!
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Glen Ryzner
My husband Glen and I went to EFO in Wilkes-Barre to look at living room furniture. Alissa assisted us with this and was a wonderful help. We have been looking for our furniture for a while and finally found it at this store. I would recommend this store to anyone. Dianne Ryzner
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Denise Halecki
Want to express what amazing customer service we received today from Bob Ostrowski. He was able to help us out with all of our needs looking for a living room set. A plus for him. we will definitely be back soon. EFO has amazing prices with award winning customer service.
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Dawn Wiringer
Highly recommend EFO for your furniture purchase. Alyssa helped me find exactly what I was looking for and gave me several options while being very patient with me. The best thing about the purchase is they deliver the furniture in 2 days! Very happy about my experience.
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Patrick Taylor
Huge selection of product that sell. Very impressed with the show rooms. show rooms are beautifully set up and there are a lot. Staff is professional and nice. They stand behind what they sell. No matter what issue you may encounter which is very few of any.
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yblockus
Alyssa was extremely helpful to me while trying to decide on a new couch and ottoman. She went above and beyond to try and help find exactly what I was looking for! And even more importantly she was very kind to my children who waited very patiently!!
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amanda lazovich
Went to Efo today had a great experience due to help from a worker by the name of Bethany. We were looking for a bar, she knew what she was talking about, and we ended up purchasing what fit our personality. THANK YOU BETHANY! We will be back again!