Carol Shoppes Florist

Category:	Florist
Address:	320 W Neversink Rd, Reading, PA 19606, USA
Phone:	+1 610-779-3170
Site:	carolshoppes.com
Rating:	3.6
Working:	10AM–5PM 10AM–5PM 12–5PM 10AM–5PM 10AM–5PM 10AM–5PM 12–5PM

Location

Photos 9

Reviews 9

Marissa Aranda

I called for a small arrangement of sunflowers and babys breath given sunflowers mean a lot to my family and we include them in every arrangement. That being said, the lady on the phone told me it wouldnt work and it hurt her head that I wanted sunflowers and babys breath. I proceeded to ask for her recommendation and asked the cost at which point she told me $35-45. I asked when she would be open tomorrow and she told me that she would need money down on the arrangement and Id have to put in the order today. I explained I have class tomorrow and am calling around to see who would be open when I get out. She proceeded to tell me that people who want REAL florists call ahead and place their order. I nicely explained that in New York they make the arrangements in front of you where I go so that everything is fresh and done properly. She proceeded to tell me that I dont appreciate her work and the value and that if I want precut flowers I should go to giant. I told her that I buy better than giant and the places by me are different and thats okay. She told me she clearly wasnt the florist for me with an attitude and I hung up. Very unprofessional to deny what the customer wants when they are the one who is willing to pay whatever amount for exactly what they want and then to go as far as saying they should just go to the grocery store for flowers because their standards are not high enough and they dont appreciate "REAL florists." This lady went way too far instead of just saying "I am sorry, but we do not prepare arrangements in front of our customers and require time to put them together" or something to that extent.

Jesse Ritz

Carol Shoppes donates 2 large rolls of ribbon every year for our township Memorial Day Parade and Service; they are made into 150 participation award banners. They also donate 4 wreaths for distribution to grave sites, doves to be released during the service, were the first to provide a float honoring veterans, the military and those who have died in the service of their country and many things I only find out about during each new year. Since they provide the same things year after year, I only contact Carol 2 months in advance. When our daughter got married she called Carol 6 months in advance. For a larger wedding we war part of, we called Carol 8 months in advance. I mention this because the reviewer Christine complained that she contacted Carol Shoppes 6 *weeks* before her wedding, from 90 miles away and was disappointed when Carol told her that she could not do the wedding. Though the order was small, Carol spends an inordinate amount of time (in my opinion) at the weddings that she does, regardless of size. The other reviewer, Christine, also complained that another (far larger) florist was cheaper, but if no final price was given I cannot see how she knew that. Im glad Christines wedding flowers were done to her satisfaction, but Carol Shoppes is a terrific small florist and I hate to see her maligned for something that was beyond her control. Ive ordered huge centerpieces, birthday flowers, anniversary flowers, funeral bouquets, probably 100 items over the years and have always been delighted with how long the flowers last and how inexpensive the pieces were.

Christine Bigus

I contacted this florist over a month ago for my wedding; specified which flowers I liked (and which I didnt ). Told her exactly what I wanted - a small order - 2 bouquets, 3 boutonnières, 2 corsages. We had been exchanging emails; I explained I lived out of town (90 miles away) and couldnt come in person. She gave me an estimate based on what flowers I wanted but said she would give me an idea of what the bouquets would look like based on my choices regarding the little details (leaves, basically). So, no final price was given. I was waiting on a final based on what she could get and she gave me a date to finalize things. And a date 2 days later upon which payment would be due. So, I call first thing in the morning on the finalization date and she tells me that she can not do my wedding. And that she "contacted" me regarding this earlier. Yes, an email addressed to the wrong person that was sent the night before the finalization date and a mere 10 days before my wedding! Thankfully, I contacted Royers and they were able to help me on short notice. They were cheaper as well, and my flowers were beautiful.

A Private User

The owner was very rude and doesnt know her colors when it comes to flowers. I ordered hot pink for my sons formal corsage, and she delivered burgundy flowers to me instead. While pointing this out she was unwilling to accept responsibility and wouldnt help me in correcting the order. She was belligerent and offered no customer service. Thankfully, in my time restraint caused by the owner of Carol Shoppes, I was able to find the exact color I wanted at the Exeter Giant. They helped me out efficiently and for less money. Giant served me with courtesy and respect, unlike the owner of Carol Shoppes Florist, who was quite rude and unwilling to provide me with satisfactory customer service. I will never go to this woman for service, and I would not recommend this place to ANYONE!

Paul Esslinger

This is by far the best florist in the area. Carol has a great sense of how to make a beautiful arrangement. I visit her all the time to get flowers for my fiancé and they are always different and always amazing. She is very personable and her prices are great.

White Willow BYLD

If I could give them less than 1 star, I would. Bottom line, dont waste your time or money. I could go on and on about why, but whats the point. Just know that on this end, there are quite a few unsatisfied customers - and Royers is right around the corner!

Sherri Orlofsky

Beautiful arrangement, exactly as ordered. Carol Shoppes wins the day again! Weve used them multiple times and have always been delighted!

A Private User

This is the only florist I use. Excellent service and prices but most importantly the work is always beautiful !

Lori Krug

Great service and gift baskets are custom