Raymour & Flanigan Furniture and Mattress Store

Category:	Furniture Store
Address:	110 S West End Blvd, Quakertown, PA 18951, USA
Phone:	+1 215-529-0192
Site:	raymourflanigan.com
Rating:	3.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 91

Reviews 22

joseph stuhr

Me and my wife recently went in the store to purchase a new mattress since the Sterns & Foster we purchased 11 years ago had a huge divot. Our salesman, Richard told us the mattress may still be under warranty and convinced us to allow a tech to visit our house to assess the problem. Fortunately, the mattress was still under warranty and met the criteria for replacement. Rosanna, at the Customer Care desk, went through hoops to search for our original purchase receipts. Our claim was handled cheerfully by the Showroom Manager, Matt. He took the time to take us through the entire line of mattresses, explaining the construction and benefits. We asked if it was possible to change mattress brands and it was done with no problem. This experience is one of the reasons we have purchased furniture from this location for the past 16 years and will continue to do so in the future.

Mike Swauger

Not a fan of this place. The sales people must work off commission because they hover over you like a buzzard. Then they pressure you into paying for delivery. If you dont then you they wont pre-inspect the item when you pick it up. Then you have to unpackage the item on their loading dock and make sure there are NO scratches or issues with it. I had to order a chair twice because I got there and it was damaged. They wont take the time to look over your item before you arrive for pick up. Then the manager gets smart with me and tells me if I would have to paid for delivery they would have inspected the chair and found the issue and re ordered it right away.

Lisa Brogan

I recommend R&F only if you are looking for expensive disposable furniture. If you are looking for something that lasts more than a couple of years, spend your money elsewhere. We purchased a love seat and sofa from here maybe 6 years ago, and it has looked like garbage for the past 3 years because of all of the seams pulling apart, fabric tearing, and piping breaking out. We did purchase the protection plan, but since they consider furniture falling apart at the seams to be normal wear and tear, they wouldnt fix it even in the first year.

A Private User

Went there to buy a mattress set. There prices were high compared to local competition. They also tried to tell me if I did not purchase there mattress protection it would void my warranty. I found the same stearns and foster mattress set I was going to buy there next door at sleepys for 200 dollars less without the extra fees or costs!

A Private User

Excellent customer service. Prices may seem a bit higher then Ashley Furniture at first but thats before all of Ashleys hidden charges and bait and switch finance offers and fake discounts. Love this store, will definitely be back. Aaron is a great salesperson!

Mike Carson

Its not cheap by any means but sometimes you can find the right thing for the right price. Found two armchairs that were on sale and absolutely love them. They have also held up very nice. The customer service is pretty good as well.

Kyle Neith

Wendy was awesome! We could not purchase that day bc we are buying a house. She was not pushy and very helpful finding furniture we liked. We will be back to see Wendy.

Russell Benner

We came in to look at living room suits. We came back 3 times until we decided on something. Tom, our salesman, didnt mind at all. He just wanted us to be satisfied.

Kevin Smith

Largest show room in the area. It is huge. Nice selection of furniture. Quality but not cheap.

Amber Wilson Scardino

Went in for a mattress exchange. Worked with the manager, he was friendly at extremely helpful.

John Niziolek

Have always had a good experience here. Can always find something here.

janet forbes

Salesman very knowledgeable and patient with our many questions.

Wanda Franke

They bend over backwards to provide stellar customer service.

Sheila Moses

They had what I needed and the prices where reasonable.