Category: | Cafe |
Address: | 23 Market Square # 1, Pittsburgh, PA 15222, USA |
Phone: | +1 412-261-4225 |
Site: | nicholascoffee.net |
Rating: | 4.3 |
Working: | 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 8:30AM–4PM Closed |
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James Lunsford
I purchased a French press for my wife here, she didnt like it so I returned it today. The clerk who sold me the French press told me to "Have your wife try it out, if she doesnt like it bring it back with the receipt.". Im 56 years old and have been shopping at Nicholas for years. The clerk who waited on me today was very rude and very combative and refused to accept my return. When I pointed out what the selling employee told me, she said she had to call "upstairs". A few minutes later she came back and told me that they would accept the return "THIS TIME" (as if I would buy one every week, use it and try to return it.). I had my frequent buyers card in my hand, planning to purchase some coffee for my wife and loose tea for myself, but due to the hostility the employee showed I changed my mind and laid the card on the counter and told the employee, very politely, "I dont think Ill be shopping here anymore, she said, "Thats fine". If not for this I would have probably gone back after a time, I loved the place - browsing the selection of teas and coffees, but her cavalier and hostile attitude pretty much sealed the deal. Ive rarely been more disappointed with poor customer service than I was today.
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Aeryn Fulton
You gotta love Nicholas. It is a Pittsburgh institution. Before Starbucks and Teavana, before the proliferation of twee little cafes everywhere, Nicholas provided. Still, it is a great place to find obscure teas and brewing devices. Skip the pre-flavored coffees, as well as artificially fruity teas, and go for natural leaves and unadulterated beans. Someone must feel differently about that, though, because they have quite a selection of both. Still, when I really just need a pound or two of simple, china green or oolong, Nicholas has quality and bulk quantity at a reasonable price.
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Dave Quinn
I agree with a couple of the other reviews... Coffee is good, but staff is rude... I usually shop online anyway, but stopped in while in Pittsburgh. It was like I was a bother to them to buy some coffee. They dont honor the discount program (according to the guy that finally took my order) in the store that I use online... And now, they have changed the website... No more 3# option and it requires a password reset and wont send me a reset email... So now no discounts online either? I was almost to the highest level, which means that I have spent a lot of $ there...
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Harry B.
A fantastic selection of freshly roasted coffee in whole bean or ground. They have just about every flavor you can think of. Additionally, they have a huge selection of teas, drinks and snacks from around the world, all at very reasonable prices. The only downfall of the place is their readily prepared items such as brewed coffee and fresh snacks as the brewed coffee is very watered down. The line can also get a bit long and there is no interior seating for when youre just looking for a short break.
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Josh Kurnot
We arrived on a Saturday afternoon around 3pm. I had a large Guatemalan drip coffee. The flavor was not fresh, more like a mixture of wet dog and moldy grass. Aka, old and rancid. Dare I say that the roast was not recent or more likely the coffee sat in a dirty pot for hours before it was poured for us. None of their roasters were in operation in the back room. The aroma walking in reeked of artificial berry flavors, not freshly roasted coffee. If you go here, get an espresso blended drink.
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Alexandria Zahner
I love their coffee, especially the Guatemalan. Their prices are affordable and its well worth it. They are doing some remodeling now, but are open during it. My only issue is that their customer service seems to be priority 2 or 3. They tend to talk across the counter to each other and let you stand there waiting for them to acknowledge you. There are a couple employees that seem to do their jobs on point though. I love when I see them working the counter.
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Matt Scarpino
I got a mix of Kona Blend and French Roast at a local super market who sold Nicholas Coffee in whole bean.. I dont know what they do but it was the most delicious cup I have ever had. Wicked good! And sorry James, but to judge a business on one bad experience with an employee, who could be fired by now, is pretty dumb.. No wonder they seemed rude.
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Timothy Howard
This is a unique review in that I have never actually been to the store. I ordered green coffee beans via their website as I have recently become interested in roasting beans. The website ordering platform was easy to use. However, because of my impatience I called two days after placing my order to receive an order status.
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Sean Kendle
The best coffee in Pittsburgh, hands down! Fresh roasted on site and ground to order. Or, buy the beans and grind them yourself! Huge selection of flavors, plus they sell all the paraphernalia and also chocolate and tea! Also, cigars! The smell, alone, is worth a visit. Go check it out!
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Arthur Cole
Excellent selection of fresh roasted coffee. Runs regular specials and lots of organic and free trade offerings. Was excited to visit Pgh again to get stocked up from Nicholas but bummed to see that it looks like they are closed for renovations! Ill check back next time Im in town
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Cory Davis
Excellent selection of coffees and teas. This is the first time since moving to this city that Ive seen a variety as wide as theirs. And the cashier that helped me was extremely knowledgable and honest about teas she hadnt tried. After today, I will now become a regular!
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A Private User
The place looks very nice and I was excepted a nice coffee freshly brewed (7am when its open) but I was so disappointed ... it was like water, Starbucks coffee was better!! Weird!! Maybe something wrong but very good choice of coffee and vegan Patisserie!
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David Kiehl
Forget their competitors across the way. This is by far the best place to get coffee. From the moment you walk in you know. The aroma just tells you theres something good in there, an instant euphoria from the smell of fresh coffee........... Oh yes!
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Dromesburg
Excellent ice coffee! Widest selection roasted beans that I cant wait to try. Super friendly, quick and great tasting coffee!! Busy place, however they have such a talent of keeping the pace exciting and taking care of everyone.
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Michael Zucker
A hard pass on this place. Expected much more. If you are limited to the area around Nicholas Coffee, as much as it pains me to say, go to Starbucks. For a quality cup of coffee head on over to La Prima Espresso.
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Anthony Abell
In Pittsburgh last weekend for a wedding and stopped in here. Purchased a couple varieties coffee. They were very helpful and the coffee was great. My wife also purchased some tea, which too was great.
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Gino Caprio
What a FANTASTIC selection of Teas & Coffee from around the world! The place smelled so so good. I dont even really drink coffee much, but insist on getting a fresh cup every visit.
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Darrell Cherry
Not really open per hours posted! We stopped in @ 5:15 and they had no coffee. Its in the name and you should serve it until you close! Wont go back where they are this lazy.
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Corey Miller
Nicholas Coffee is THE BEST coffee roasters in town. The have a huge selection of coffee roasted on site and the best imported and custom tea blends, possibly in the world