King Optical

Category:	Eye Care Center
Address:	7252 Frankford Ave, Philadelphia, PA 19135, USA
Phone:	+1 215-335-3555
Site:	kingeyeassociates.com
Rating:	3.7
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–2PM Closed

Location

Photos 1

Reviews 7

Nicole Jarman

WORST EXPERIENCE EVER!! WANT TO GIVE A 0 STAR RATING! First, I had to wait over 90 minutes past my appointment time to be seen which made it to late in the day after my exam to pick glasses so I had to make a return appointment for glasses. When I went back, although I had an appointment, I had to wait more than an hour to be assisted with picking glasses yet again while watching person after person come in and be seen as I waited. Then the person who was supposed to be assisting me offered no information other than eyeglass pricing. As she completed my order I glanced at her computer screen and noticed my prescription was incorrect. I mentioned the error and explained Id memorized my new prescription. The doctor whod examined me came out and swore shed correctly recorded my prescription which I of course disputed. I was taken in for another exam and my correct prescription was confirmed and the doctor apologized. The apology was appreciated but knowing my script was screwed up left me very distrustful and my family hungry since my 30 minute eyeglass selection appointment had now taken more than 2 hours causing dinner to be delayed at home. I was told my glasses would arrive after approximately 7 days and Id be contacted. On day 10 I decided to call and check on my glasses to find theyd already arrived 5 days prior and theyd just forgotten to call me. The glasses are cheap plastic frames that costed me over $200 and I regret the purchase every time I put them on. When I went to pickup my glasses I overheard an employee explaining to a customer whod paid extra for special scratch coating that the scratch on her glasses that were 3 months old was not covered for repair. A week later I chose Americas Best on Roosevelt Blvd for my son and he got 2 pairs plus his exam for under $80. He was seen on time at his appointment time and got his glasses in 3 days because they actually called me for pickup. I WILL NEVER EVER RETURN TO KINGS OPTICAL!!

Gypsi Marie

I had a great experience with Dr. Patel today. She did a thorough evaluation, very friendly and polite, and asked about my career and where Im from (its probably very obvious Im not from the East Coast, my origins are in Tx) This is the best experience Ive ever had with an eye doctor and I will continue going here for me and my childrens eye care. Thank you Dr. Patel

Ricardo Kelly

Had a great time last year. I have no complaints. I am taking my kids to get a checkup in a few weeks. the only problem I had was they ha some guy offering me all kind of stuff to go with my glasses. I was like dude just give me my glasses so I can go home, please.lol

E Gutierrez

The worst place to go ,and also make sure the glasses they are selling are original ....just a heads up THEY DONT GIVE YOU YOUR MONEY BACK EVEN IF THEIR IS NO SIGN STATING NO REFUND,,,THEY LOST THREE PATIENT MY HUSBAND SON AND I.

Eugene Clarke

Great staff.Wanda was a great help and so very pleasant.The optometrist was very professional and informed us about everything we needed to know.My daughter has been going here for 4 years.

A Private User

Dr Gerson is wonderful been going to him for years. The high pressure overpriced sales when getting your glasses is Horrible!!!

paula grant

Had a great experience! Onlyonehour! Ten minutewait overall!