Category: | Bakery |
Address: | 1508 W Seybert St, Philadelphia, PA 19121, USA |
Phone: | +1 215-883-8040 |
Site: | imagicakesbakeryphiladelphia.com |
Rating: | 4.1 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–5PM 10AM–3PM |
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Jeanette Bivens
They do not get a single star. ABSOLUTELY HORRIBLE. For starters he does not work out of a shop but out of his home. I hate to take away from someones livelihood, but the health department needs to be called. Im so serious, he had a Imagi logo shirt on covered in cat hair! I know it was a cat cause I seen the cat in the house. The kitchen was not clean and I dont mean dirty dishes cause he just baked a cake I mean piles of regular everyday house dishes just nasty. The cake was not what we asked for, it was sloppy had to ask him to fix the names on the cake and the guy tried to argue with us and Kept saying "Well I think its a good cake," "I think I did what you asked" This man obviously doesnt know what customer service is. Its not about what you think but how the client feels and we were entirely unhappy and disgusted. Lastly and I lie to you not about any of this, the cake was box cake that you buy from the market, and the frosting too, covered with fondant.After arguing about the cake he did give us half our money back which still isnt right. $140 cake maybe worth about 50 and that is just for the time and ingredients. Sure as hell wasnt any quality about it. Yes it was a last minute job but he set himself up for failure cause if this cake would have been right and taste right there would have been another cake ordered for another party this coming month of March. **** I had to click one star cause Google wouldnt let me post my review without it.
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Adrienne Nicole
So far, I can only give a low stars because I have been requesting a quote via their website and now via email with no response. For people who are very busy and cant make it in, this is a bit frustrating. Im able to get quotes easily online from other bakeries. As a result they will lose a very interested customer.
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cassandra summers
I happen to stumble across this bakery at the last minute of wanting a cake. The cake was for a graduation and let me say the price was perfect and the cake was delicious!!! I told everyone who attended the graduation party where I received the cake from! Would use them again for the next event.
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Irene Morales
Chef D helped me out while I was searching from New York. I prepared a 40th Birthday Party for my sister and he made a beautiful cake. Took the picture I provided and made a perfect replica and it tasted great as well. The service was great. Highly recommend Chef D and Image Cakes to all.
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Jess Purdy
Chef D made an AMAZING "pig in mud" cake for my fiances 30th birthday. He worked with me to realize my vision and was in constant communication on the day of the event. He delivered the cake on time and exceeded expectations. Could not be happier!
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Janelle Collins
We got car cake for my boyfriends 29th birthday. The design was excellent and looked just like his Dodge Charger. He didnt even want to cut it but when he did the triple chocolate cake was to die for. Great cake !
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Chris Smith
The BEST tasting and beautiful cake I ever had. Theres a bunch of designs to choose from, but I decided to ask for a custom design and it came out better than I expected!!! Thank you so much!
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Jennifer Missimer
"The cake was exactly what I asked for. They did a great job. The service and communication was excellent. I will definitely do business with Imagicakes Cake Designs again."
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Latoya Bickerstaff
I ordered two amazing Cakes the best Ive ever had I recommend this Bakery to everyone..The third cake will be ordered in August for my 31st bday.. Cant Wait
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Margaret Bolden
Beautiful cake made exactly to specs. Great taste. Excellent customer service. Would recommend others to try. Will definitely use in the future.
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Enhanced Business Solutions
I highly recommend ImagiCakes Cake Designers GREAT SERVICE. They will make sure your special occasion is trully special with their designs.
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Jim Williamson
The cake was exactly what we were asking for. The service and communication was excellent. We will definitely do business with them again.
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A Private User
I attended a wedding where Imagicakes made the cakes....And when we tasted the cake it was DRY and had no taste to it.
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david exum
Exellent cake. Very professional service. I would recommend Imagicakes Cake Designers to all of my family and friends
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Leatrice Boney
Very personable, samples were delicious. Looking forward to finished product.
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Sheila Taylor
Best tasting cake I ever had, very professional and outstanding service.
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Roshni Shroff
They did a wonderful job putting together a cake through my vision!
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Tosin Olaniyi
Loved it, excellent service and great cakes and affordable price
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Sky girl
Was not what I expected