Category: | Office Supply Store |
Address: | 710 W Chocolate Ave, Hershey, PA 17033, USA |
Phone: | +1 717-533-3670 |
Site: | storelocator.staples.com |
Rating: | 3.2 |
Working: | 10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
A
A Private User
I have been to this store occasionally - since its opening in Hershey. Usually to buy basic office supplies as needed. This last week I had to get an extra printer. I stopped i to see the many choices this Chain provides and settled on a low end Epson which had good reviews online and i felt would serve my needs! My son and wife went by to pick up the model. Epson 420, for me. They brought that item home. HOWEVER, I was Extremely disappointed when they told me the service rep at the store tried repeatedly to SWITCH their attention to another brand at 3 times the cost of my chosen printer! THe rep said he didnt like Epsons printers at all and the ink is too costly and the model we wanted would break down within 10 / 12 months! In my book - that is Hard Sell or Bait and Switch tactics... On Sale Epson - NO GOOD! - High Priced item is THE printer of Choice of this Helpful Rep!? I am considering contacting the AG of PA - I get into the Capital / Harrisburg often. So will be sure to make a complaint ASAP! ...........Also will contact Epson to explain how this retailer Put Down / Knocked their line. Will avoid buying from this store chain in future and let locals/many know of my feelings!
IM
Ima DingBat
The Hershey Staples store has such a low level of customer support that it is almost impossible to rate a business concern that low. They hardy ever answer the telephone, and when they finally do answer, they dump you off onto hold, and no one ever picks up the call. That is rude and unacceptable. That store is constantly under-staffed (I suppose they believe that low staffing saves them money, when in fact it turns customers away). There needs to be a total management and supervisory house cleaning at the Hershey Staples store. If that store was properly managed and operated, it would be a gold mine!
IN
Information Technology
i have been their costumer since they open but last week my dad and i went to buy tablet and manager Dan told me only one per house hold so i checked coupon and it was one per costumer so i told him and he hardly allowed me to buy second one for my had even though he was with me. than manager made me used different credit card and did not let me sigh on my credit card. also before than i went there to buy different kind of tablet and they were not letting me buy more than one. OVER ALL IT WAS THE WORST COSTUMER SERVICE I HAVE EVER SEEN
DE
Deanne Sabatino
I was looking for screen protectors for my new iphone. The salesperson sold me on their Liquid Armour coating, which supposedly makes the screen resistant to scratches for the cost of $30 and 10 minutes of your time. Three hours later, Im at work and theres a long scratch going across my screen that was not there before. I am disappointed.
MR
Mr. Murray Mr. Murray
THis location is swell-any time I am in Hershey, I make an effort to stop here to do any copying I have-they even have a work table in their copy dept. and that make it easier for me to get work/coping done! A very well planned store and great customer service too!
CL
Clarence Fernandes
I always stop by when Im there for work. Staff is always Courteous. The photocopy folks have saved my behind when I had a very tight deadline
JO
Josh Lourdon
Ive gotten a lot printed here over the years and have found them helpful and easy to work with.
AS
Ashlie Schell
I was charged over $10 for a 6pg fax! I think thats ridiculously over priced!
RO
Ron Wyatt jr
Staples is my new place press great associate no knows what hes doing
JA
James Reardon
Little pricey - but pretty good selection.
TE
Terri Skishalley
Thank you Chris!!!
BA
Baha Abdo
Good service