Category: | Cell Phone Store |
Address: | 1000 Carlisle St #14c, Hanover, PA 17331, USA |
Phone: | +1 717-634-2291 |
Site: | storelocator.sprint.com |
Rating: | 2.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–5PM |
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Robin Evick
Great experience getting a phone replacement at this store. I stopped in without an appointment to see if it was a software issue causing problems on my phone or something more complex. Paul took the time to go over the settings, reload the phone and try many options to see if it could be fixed. He backed up the phone and ordered the replacement since the phone could not be repaired. When the phone came in, he carefully transferred everything and verified with me that everything was there before wiping the old phone. Paul has a very pleasant, helpful attitude. Great customer service. Excellent job, Paul! Thank You!!
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Sharon Billman
Customer Service is horrible. The manager is rude and obnoxious and will not give you the time of day. Will not get any more of my business. Also, filed a formal complaint with Sprint! Plus they dont open at 9 am, they are too lazy to change on web to when they actually open!
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Soul Arcrasa
When a phone store doesnt have a floor person walking around greeting customers with an iPad or some type of knowledge of any plans or products and you have to wait 1 hour to get an 3 sentence answer, then you know something is wrong with your store.
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Aaron Palmer
Customer service is horrible they wanted me to go the York Sprint store besides just taking care of my broken phone pay all this money for a phone that dont work money pits
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Dennis Wojciechowski Jr
The employees dont care about service nor to help you without interrupting their personal life at work. They will recommend you to go to a different sprint store so do I !
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Tony Bennett
A plus to have in Hanover PA for Sprint customers with service needs, phones & other product needs.
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Melvin Thomas
If you own a Sprint phone its a close place to go if you have any questions
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Russell Buckingham
Coverage sucks, and they are very expensive, but customer service is good.