Category: | Jeweler |
Address: | 463 N Reading Rd, Ephrata, PA 17522, USA |
Phone: | +1 717-738-0909 |
Site: | gehman-jewelers.com |
Rating: | 3.4 |
Working: | 9AM–7:30PM 9AM–4:30PM 9AM–4:30PM 9AM–4:30PM 9AM–7:30PM 9AM–2:30PM Closed |
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Colleen Speaker
Complete scam, please avoid this place. I took two rings for simple prong repair, and one resizing, that my mother had left to me when she recently passed. I explained how much they meant to me, and was stupidly trusting and didnt take pictures of the rings before handing them over. I called after one full week and they told me they werent finished. I called another week later, and they said they would just call me when they were done instead. One month after dropping them off with no calls, and I just went in to check on them. Only one ring was done, and when they pulled it out there was a scuff that was definitely not present when I dropped them off and very obviously the shape of a jewelers tool. When I brought it to the employees attention, she rushed into a rote "it must have been like that when it got here". I asked if there was anything they could do, and she actually said " youll just gave to replace the stone". So much for sensitivity. After two more weeks, and still no calls, I went in to retrieve the second ring. I put it on, and it was a full size smaller than I had asked for. The employee said "oh your hands are just swelling"; but it was a mild temperature. No swelling. Its only been four days, and the stone in the second ring is loose. They charged me almost two hundred dollars and treated these rings like garbage, then told me I would have to spend more money to fix what they refused to admit they broke.
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Danelle Bauman
Completely dissatisfied. Do not recommend them. When I got the ring it took 3 trips to be sized correctly. I have only had my ring for ONE YEAR, and two prongs already fell off and two of my diamond studs were missing. I went to another jeweler and they reluctantly said they do not want to cut down another jeweler, but it looked like a refurbished ring not brand new like they told my husband. Very disappointed with my experience here and will not return.
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Linda Baker
Gehamn Jewelers it the BEST, they are honest, knowledgeable, and VERY nice.Thank you Stacie for all your help.VERY gracious and VERY helpful. I will shop with them again.
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David Mentz
Great service! Ive purchased jewelry from this store several times and was always impressed with the selection and the knowledgeable sales staff.
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John Faiola
This place has always given us great service and I am taking about years and years.
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Vanessa Rivera
Very friendly fast service highly recommended.