Category: | Department Store |
Address: | 1745 S Easton Rd, Doylestown, PA 18901, USA |
Phone: | +1 215-491-9280 |
Site: | marshallsonline.com |
Rating: | 4.4 |
Working: | 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 10AM–8PM |
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Cerena Chen
I usually love shopping here. Ive been shopping here for the last 4-5years now this is my always to go store when I need something right away . Never had any issue while shopping or returning item .So today I bumped into the most horrible manger Maureen if I spell her name right and the young lady at the checkout her name was Allison . So as soon I got to the checkout I told her I needed to do some return and I also was purchasing some item . I handed her a pair of pants for return because they were a bit tight so she said right away to the lady at the register next to her "ohh did we sell this brand for this pant " and the lady at the next register said I dont know and then Allison had to call the manger to come up to her just to verify the brand, yes just to verify the brand . I mean that was just so ridiculous , its Marshall theres so many brand sold at this store can you really name it all . Its not like its Victoria Secret , Abercrombie, or Hollister where they only sale one brand . I mean were you even the one who delivered this clothe to the store if you were the one can you even guarantee that you never saw this brand here at Marshall before .So, when the manger came up she was acting like she ruled the store as if she think this place belongs to her but no it does not. So then Allison ask the manger "hey do we sell this brand"the manger showed the weird face like where in the world did this pants come from and not only that she had sniff the pant in front of me like I found this pants somewhere and she told me the most funniest answer ever she said this pants because of the brand she said its sold at Kohls so she was trying to say I brought this pants at kohls and return it at Marshall from what her her "facial expressions" was tell me.I mean like hello its obvious that kohls is several steps away from Marshall I can return it back to Khols if I brought it there why would I return it at Marshall for ?? And just because Kohls have that brand doesnt mean that Marshall cant have it . (Like Hello Common Sense ) .And then I wanted to return a Nike active wear shirt as well and Allison said the tag doesnt match the shirt I was like what this is what I paid for and I have the tag with the shirt and this is what the receipt said and she said I cant do the return for you because the tag doesnt match the shirt (she was so not thinking at all) so I told her well you guys should check the item of the pricetag before attaching it to the shirt and then selling it to someone but Alison decided to ignore me and said I cant do this return for you ? So now great I cant return a shirt and a pants that I brought here at Marshall in total thats $45 bucks wasted . Honestly, its just seem like from the beginning to the end her of the situation Allison and her manger Maureen was not using their brains at all and did not wanted to refund the money !! I personally think this is the worst shopping experience I ever had and since they think I brought the items at kohls I will be shopping at kohls more often now . Im sure they would love more business and I know their manger and the ladies at the register would be much much much more nicer and much much much more reasonable than Marshall.
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Natalie Kahn
Two stars because I like this store a lot, but restrooms are such a shame for that kind of area.believe me Marshalls at Franklin Mill Mall is a way cleaner despite the area and amount of shoppers everyday is I believe three times higher than here. Please DO something about this issue!!!
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A Private User
Fabulous selection of designer brands. Employees helpful. Cannot understand "Millingtons negative comments. When line gets long, all 10 or 12 registers are called into service. I bought a Ralph Lauren blouse with an MSRP of $55 for $19.99!
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Sarah Fredrickson
Sometimes staff is kind and helpful other times theyre rude. Especially the older ones. They spend a great deal of time barking orders at the younger staff. Its Marshalls, ladies, not boot camp.
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Valerie Walter
Great place to shop however the shoppers are usually rude. (Hopefully excluding myself from that statement!)
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Rose Ann Erb
Wonderful people fabulous deals of course as everywhere know your prices
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Yusuf M
Huge selection, organized and wide isles.
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Sam Nissenfeld
No coctail shaker, rude casheir
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Travis Ezin
kitty cat FUBU abundance XXL
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Carol Becker
Always have what I want.