Category: | Cell Phone Store |
Address: | 111 Northumberland St, Danville, PA 17821, USA |
Phone: | +1 570-238-1249 |
Site: | russellcellular.com |
Rating: | 4.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–5PM |
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Dee Kremer
I received amazing customer service from Liam, an associate at Russell, but what I was most impressed with was his interaction with another customer. She was very frustrated with her current provider (Sprint). She came at him with a million different questions and he answered them all very professionally, honestly, and truly helped her. He not only helped her figure out her current situation, but he helped her figure out how much she would be saving by switching to Verizon. I was very impressed with his customer service, he is a very valuable employee to this company!!
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nicole troutman
My experience at this Verizon location was wonderful. The customer service i received from my sales associate Christian was incredible. He was very attentive, respectful and most of all time efficient, which is something of a rarity in this line of business anymore. I will be recommending Verizons services to all of my friends and family, not only Verizon, but the services of this particular Russell Cellular location.
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Dave B
Problems occur, especially with phones. The new personnel at Russell Cellular rectified issues which persisted since upgrading over two month ago. Thanks to Kara and particularly Jeremy for their efforts in making things right. Jeremys resourcefulness, sensitivity to our issue and friendliness was noteworthy. Also, we appreciate his willingness to stay well beyond closing to see the resolution through.
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Elizabeth Brewer
I was in situation where I needed help and Christian was so patient and kind with all of my requests. He also paired my car phone with my phone. I was so grateful! I am so glad he is in the Danville store because I know he will be here to service my phone and those that come into the store. Christian is a real asset to your company.
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matt colella
Cody was very helpful with helping transfer phone data. Very patient and considerate with the customer. Would recommend to friends and definitely purchase from there again.
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Kimberly Blosky
Our experience was great! Christian took great care of us and in a timely manner!!! He made purchasing a new phone effortless! I will definitely come back!!!
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Becky Stoudt
Liam is awesome! He took the time to make sure I got what I wanted and transferred all my stuff. His customer service ensures I will be a return customer!
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Jeanne Ladner
Most awesome fun time Ive had buying a phone ever. CHRISTIAN is the man! Techno-geek extraordinaire filling our time with knowledge and fun. Go STEM!
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Theresa Crimmel
My service was speedy and done correctly. Christian was very professional and kind. I will without a doubt recommend this his store to my friends.
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Linda Marks
Wonderful experience. He made me feel good about my purchase. I would recommend anyone to come here. He was very knowlegable.
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Nicole Pride
Great service with no wait today! All my questions answered and billing bumps removed. Thank you!
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Thomas Baker
Excellent service, friendly(Christian), very helpful, very knowledgeable! Will be back. Thanks!
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Janet Moser
Awesome They were very knowledgeable and helpful. I will return.
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Deborah Noll
Did a great job, very professional and pleasant to deal with.
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Mike Noll
Very empathetic people very knowledgeable and polite indeed
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Neal Skelton
Not very well stocked.
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Joyce Sebroski
Fantastic service!!