Category: | Car Dealer |
Address: | 125 Lancaster Ave, Ardmore, PA 19003, USA |
Phone: | +1 610-228-4178 |
Site: | armencars.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 10AM–5PM Closed |
AM
Amy Unangst
Let me just start by saying how wonderful Armen Chevy service has been! The service manager, Chip is awesome! I had to bring my car in for something that was covered under warranty. The whole process was flawless! They gave me a loaner and even gave me an SUV like I requested. Anytime I called for questions Chip was there to answer them for me. I had to bring my car back again for a check engine light. I called Chip, he got me an appointment right away and gave me another loaner. He said the job maybe take a couple days but it only took one! I told Chip that I had to go away for a couple days and was unable to pick my car up, he then offered to drive my car to my house and pick up the loaner. How awesome is that!? I cant thank him enough for being so attentive and understanding! A++ service! Recently just bought a car from Armen. Bought a used 2015 Equinox. When I bought the car there was some minor things that I needed to bring the car back for. My sales person Joe was AWESOME! He sent someone to pick up my car to have the things completed then he personally dropped it back off to me at my house. When he dropped it off I wasnt 100% happy so I asked if I could have it go back in for repairs. Mike V the sales manager contacted me. He went above and beyond to make sure I was happy! He had someone come to my work to pick up the car and was great at keeping in contact me while my car was in the shop!! I work for a dealership myself and I have to say that my experience with Armen Chevys service and sales is wonderful and how all dealerships should be!!
MI
Mitchell Taylor
Worst service Ive ever experienced. I have a problem with the traction control light coming on which then lowers engine power. Went to Meineke and they checked it out and told me this was related to a problem that there is a recall (or policy on) and that I needed to go to the dealer. Went to Armen and they acknowledged that this is a common problem that there is a policy on and if that is the issue GM would cover the repair. I asked for an appointment and was told that they dont take appointments. He also told me I would either have to leave the car there the whole day when they were next open (he happily indicated that he believed they would be closed the next day due to the snow). He suggested that I come and wait in line about 15-20 minutes before they open (keep in mind it is about 15 degrees here) two days later. He also added that he would not wait long as there is a safety issue involved. So bottom line -- Ive dropped a hundred grand on my last two vehicles at this dealer and their service people could care less about the safety of my vehicle.
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George Landau
The best thing about buying a new Volt -- before and after the purchase -- was the salesman, Ricardo Scutt. He was consistently knowledgeable and accommodating, never making me feel pushed or played the way some sales people can. Before the sale Ricardo let me drive a Volt to my house, about 2 miles from the dealership, to make sure it could go up the driveway without scraping. After the sale Ricardo was quick to answer my questions and later to recover the toll booth transponder Id left in our trade-in. It was truly a pleasure to work with him! Likewise, the other folks we dealt with at Armen Chevrolet came across as respectful and helpful, starting when I first walked in and was greeted by one of the owners on his way through the lobby. The place has a good vibe.
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Jamie Burnett
Bob in Sales was very professional and upfront. The finance person is the total opposite. Picked a car at noon, still waiting 4 hours later to complete the paperwork, with only one customer oh front of me the entire time. While Ive sat here Ive watched this individual leave his office over 10 times. Other sales reps enter his office with their issues (meanwhile only 5-10 customers have come in the entire time Ive been here), which I feel should have waited since they had no customers of their own. This shows a total disregard for customer satisfaction and loyalty. I Definitely do not recommend this place to anyone. Feel almost foolish for spending this much time here. By the way I came with my own financing so they didnt have to shop around for that.
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Reaya Richardson
I understand that there was a snow coming, but that is no reason to not at least give a courtesy call or message to let customers (whos car has not been seen) know that they would not be open the following day. I pick up my car & there are still tools in my front sear & the front panel was on the ground. I come home to find a screwdriver under my battery cover that was snapped on incorrectly. Panel keeps falling off & my speakers dont sound correctly anymore. Yet today I get coupons from what I asked for. I guess I wont get service in Philadelphia like I would in Detroit (home). Worst experience ever.
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Brad Coffiner
I had an excellent car buying experience at the Armen Chevrolet dealership. Joe Klinger was courteous and professional in assisting me with leasing a 2016 Chevrolet Cruze Ltd. I was extremely pleased with his knowledge and high level of customer service. I got the exact make, model, and color I wanted at an amazing price in a timely manner. The rebates I received, including promotional discounts and GM credit cards points were considerable. I would definitely recommend Armen Chevrolet to my friends and family.
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Jerry Gillette
After shopping 8 different dealerships for a new 2017 Grand Sport Corvette, I decided to buy it from Armen Chevrolet. Not only were they the best price, but I got more money for my trade, more than any others offered. Tod Gomer is their Corvette guy, and believe me, he knows everything is there is to know about a Corvette. Aside from the price, Armen Chevrolet, and Tod, were exceptional the way they treated us. We felt comfortable making the purchase, no pressure. Give them a try, you wont be sorry.
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R. Anthony Pandiscio
I am not sure about the dealership but the service center related to this place is aweful. They took 6 hours to tell me they would have to disassemble my engine. When I asked why they couldnt give me a straight answer. But they immediately offered me to sell my truck and get a new one. Unprofessional and "sketchy" is the only way I can describe this place. I wouldnt recommend them to anyone. If you do go. Please get a second opinion. I did and the problem actually only cost 40 bucks to fix.
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Laura Losey
I was referred to Jenepher by my parents, who had purchased my fathers last car through her. Jenepher sat with me and answered all of my questions, and found the car that had everything I wanted (and nothing that I didnt want). She was extremely friendly, made me feel very comfortable with my decision, and when I came to pick up the car, she walked me through everything I needed to know for my 2015 Malibu. She also followed up with a phone call the next day to check in. She is fantastic!
JO
Joe A
Great experience here. Ask for Joe K. He took care of my girlfriend and I. We were NOT heckled, rushed, or manipulated. Be sure ask for Joe though. I cannot attest for any other sales rep. We knocked a nice chunk of money off the asking price, had an entire weekend to test drive the vehicle, and their service department fixed any cosmetic issues we noticed with our vehicle at no extra charge. I would definitely recommend this dealership.