United Auto Inc. dba Budget Auto Sales Used Cars

Category:	Used Car Dealer
Address:	18203 SE McLoughlin Blvd, Milwaukie, OR 97267, USA
Phone:	+1 503-659-8800
Site:	budgetautosalesportland.com
Rating:	3.7

Location

Photos 14

Reviews 7

Sheri Davis-Warren

While the customer service we received initially was great... it was a no-pressure sale and otherwise a relaxed buying experience, the vehicle we purchased from Budget Auto Sales has been an absolute disaster for us. My husband and I purchased an 08 BMW X3 from them back in May 2016. Weve since forked down $6k in maintenance and repairs on the vehicle over the last 6 months. It has broken us. Cleaned out both our savings accounts. The dealership automatically tacked on a $3500 third party "warranty" on the car (which made us feel safe to make the sale)... a warranty, that we later found out, doesnt cover anything outside of MAJOR components... ie: drivetrain (engine, transmission.) Heres a list of repairs weve had to do to this car: - O2 sensors - alternator - cooling system (radiator, expansion tank, hoses... still probably needs a water pump) - transfer case actuator motor gear - plugs and coils All this (in 6 months) in addition to our preventative 90k mile maintenance we opted to have done, days after we bought this pile of garbage. This also does not include the front tires we had to immediately put on it, as the existing front tires were bald and possibly causing damage to the transfer case. After jumping through all the hoops and loops to have this garbage warranty cancelled (notarized documents sent to the company), the warranty balance is still tacked on to our principle with the bank. This will be the last time I purchase a pre-owned late model vehicle from a "used car dealership". Buyer beware. Its been an absolute disaster for us. We are still trying to get the third party warranty canceled. Overall, we feel swindled out of our hard-earned money, and thanks to this, we will have no Christmas this year. Thanks Budget Auto Sales!

Chris Agudelo

BULLETIN!!! Pay attention to the rating called ATTENTION!!! We bought a car through these guys pending a mechanic inspection. Little did we know they did not provide us with the proper documentation that we signed. They smiled and were so pleasant, but in the end they were shady, underhanded, and down right criminal. We bought a car with issues and instead of honoring our deal that the purchase was pending our inspection, they doubled down and refused to provide the paperwork that we signed that outlined this deal. When we demanded the copies of the paperwork that we signed that they did not initially provide THEY CALLED THE POLICE ON US. This is paperwork that we deserved to have in possession and they didnt give to us. Why would they do that? The only reason I can think of is to block themselves from honoring the deal. These guys are shady, deceptive, and after our interaction with them - a trusted local Oregonian mechanic shop pulled their business from them. If this is not proof enough of their shady dealings, I do not know what is. DO NO TRUST THEM. I NEVER LEAVE REVIEWS THIS MEAN, EVER AND THEY DROVE ME TO THIS. IF YOU READ THIS, TURN AWAY, SAVE YOURSELF FROM THE HASSLE. I apologize for the caps, but I must get my point through. Find yourself another car in the same price range.

Nicole LaRue

Ive had several bad experiences in the last several weeks looking to buy a used car, but none as terrible as I experienced at Budget Auto Sales. Within two minutes of being on the lot and without even having had the chance to look at (or even get near) a vehicle, Junior (a Budget Auto Sales employee/salesman) basically told me that most customers (as well as myself) were just there to waste HIS time. In fact, I will absolutely be buying a car when I find the right one, I have been looking and test driving vehicles in the area for the last couple of weekends AND I will be paying cash! He was awful in his approach, rude… and he didnt actually care that he was rude. I told him I thought he probably ought to work on his sales pitch and he waved his arm at me as he walked away and told me that I didnt matter because hes making 100K a month. I guess I always thought salesmen were there to SELL cars, apparently Junior was there to turn away customers. I, honestly, have never been more comically offended. DO NOT BUY FROM BUDGET AUTO SALES.

Yuriy Borishkevich

Please read all the reviews for this place before buying a car, no matter how good of a deal it seems like. There is a reason the prices at this place are cheaper than elsewhere, you pay for what you get. Although I did end up buying the car from them, this was the worst experience Ive had with any car dealership. Do your research on the car and pay very close attention to all the paperwork that they print up for you because they try to sneak things past you. Also anything that they promise have them put in writing otherwise you will not get it. Along with being shady the entire time this is the only dealership that let me drive away with not only the gaslight on but it continuing to beep and flash at me because I was about to run out of gas. The salesman told me to put 10 bucks in it and they would put gas in when I had come back because the owner was gone for the day. When I came back he said the owner isnt there again and he might put 10 or $15 in when I come to pick up my plates. We will see.

Ty Lassila

Drake and Amir were very helpful. I was surprised to find car salesmen that I actually liked. Ive spent a lot of time researching on different car lots around here and have ran into a lot of shady car guys trying to just make a deal. These guys didnt pressure me, even let me take it to my mechanic first. My 2013 Audi with the same miles is selling at other lots for 2,000 more. Ive ran into a lot of car lots who have ridiculous markups then will try to wheel and deal with you. These guys are priced fairly. Im going to need new tires in the next six months for this car and mentioned that to them. They pitched in 300 dollars towards that and helping me buy them at his cost from where he gets his from. I will recommend these guys to my friends and family.

Matthew Paige

I went there to look at this diesel truck they had. Craigslist said one owner. When I went there and looked at the Carfax it didnt say anything about one owner and I discovered it came from Canada. The. I went to look under it to looks for rust. Everything. Was freshly undercoated and I mean everything so it was probably hiding a lot. I was still ready to buy the truck though at a better price. Then we started crunching numbers. I had 8 grand to put down on a 24000k truck making it 16 grand. Guy came back said it would be 329 a month for 72 months man that didnt sound right at all. I whipped out my calculated and did the math and it came out to 23 grand. I would pay just a little under the same asking price while putting 8k down. So Sleazy

john HAINZ

These people are Sum bags. the truck I bought turn out to be a peace or S**T and they never held there end of the deal to help and get it fixed, when drove off they didnt give me the extra keys and temp plate like there suppose too. got them, now latter my temp plate expires still I have not received and or gotten my plates in the mail from them. called them to find out whats is going on they told me that they have them and that I have to come pick them up. when I bought the truck they said they would send them to me due to the fact I lived 3 hr from there, vey rude A holes I would not recommend and or send any in there. there SCUM BAGS!!!!!