GoWireless Verizon Authorized Retailer

Category:	Cell Phone Store
Address:	106 N 20th Ave, Cornelius, OR 97113, USA
Phone:	+1 503-357-0209
Site:	gowireless.com
Rating:	4.6
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–6PM

Location

Photos 13

Reviews 21

Joel Bowen

I am really not happy with this branch of Verizon. I went in earlier this month to purchase a pay as you go top up and sim card to put into my unlocked phone. I explained to the sales clerk (a fat/pudgy Mexican guy) what I wanted. He told me that my phone would not likely be able to use the pay as I go Verizon sim card. He said he would check in the computer for me, asked me my information acted like he was looking at my phone details. Then he told me the phone could not use the monthly pay as I go service and that I would need to get a plan with them. I thought this was really weird and I knew he was incorrect so I went straight over to Walmart in Cornelius, purchased a sim and credit and set it up no problem. I had no idea but this little punk had took my information and ran it though the computer to apply with a plan through Verizon which I def did not authorize. At the end he gave me a sales pitch to try to sell me a plan. I thought it was a over aggressive, again I had no idea he had ran my credit. I didnt even know he did this until I just got a letter in the mail stating that I had applied for a verizon account, WHICH I DID NOT. I would strongly suggest to avoid this location at all costs as the sales associates are willing to screw you over to try to make a sale.

Cecilia Alvarado

TERRIBLE SERVICE! Misleading. Rude. My husband and I went into the store to update our phones. Olivia helped us. She told us we were getting a $25 discount on each phones which end up being FALSE. She was very nice and helpful that day. When we returned to the store to discuss our billing issue, both Olivia and Miguel were extremely rude. She was busy with a customer and did not make an attempt to try to help us. Miguel "the manager" was extremely rude and loud and made comments about her being busy and made indirect comments to make us want to leave the store. We insisted we prefer to talk to her since she helped us with our upgrade in the first place. But she was too busy and had too leave right after helping her customer. As soon as she could, she fled the store without even speaking to us. Jorge end up helping us with our billing question, he was nice but there was not much he could do. He said he would try to talk to his "manager" who was right behind him and see if there was anything he could do. We never got a call back! Now were stuck with a $250 monthly bill! I wouldnt mind my phone bill, but it was the way they handled my situation that infuriates me!

Cher Odum

Ive bought a phone from this store twice in the past four years. Both time the service was excellent . One of the comments here mentioned selling something to someone without them even knowing the price. First of all, I went in knowing exactly how much everything was going to cost to me, so there were no surprises at all. Miquel (the store manager) was very helpful. I had another person who helped complete my purchase and she was also very helpful and friendly. I am giving this store five stars because of the great customer service I received.

Jessica Velasco

I live in Cornelius..I used to love the customer service at this location...the sales lady I worked with transferred to Newberg unfortunately...I been in this location a few times after and evertime I am here its such a bad experience..the sales people do not seem to care about your problem ..last time I went the sales guy was chewing gum and kept asking me to repeat myself snce he would not look at me...It rather drive outside of Cornelius to go to a different store.....

George Brown

This is George Brown Ive been a Verizon customer for about 12 years and its been great I was in a very bad position this evening and Elijah at the Hillsboro store was so helpful he stayed over the times that he should have closed and help me out it was tremendous I cant thank him enough and I hope that you recognized his great work ethics and knowledgeable friendly helpful patient he is I just cant say enough good things about this young man thank you goodbye

Jeff Davidson

These people are phenomenal! Olivia worked with us and pointed out several new options for our plan we were unaware of. We walked out with a new phone, a new tablet, more storage and data capacity...and a lower monthly bill! She helped us transfer contacts and pics from one phone to the other seamlessly (and the first time) and was very patient with us in showing some new features on the new phone. Thank you thank you thank you

Richard Rodgers

I am completely satisfied with the service I received from Gayle she was informative resourceful straightforward honest and I highly recommend anyone with half a brain cell to ask for her if they ever going to Verizon

Micheline Perry

I came in to be shown how to fix my time on my phone and how to save my pictures on Google cloud. Ryan waited on me and was most professional and extremely helpful. Excellent service. Micheline m. Perry

Kestra Bartholomew

My husband and I had an awesome experience with the employees at this location! Both Keaton and Elijah were very helpful, friendly, and attentive to all our needs. Ill definitely be coming back here.

sam justin

Elijah helped me out today and it was a fantastic experience buying a phone very helpful!! He had allot of knowledge about each device and very helpful with all the information I needed!

Richard Workman

Never had an issue with customer service was always treated with respect. Have always been patient with resolving issues I have had with returning my note 7 and other cell phone problems.

A Private User

Best customer service ever. They will take as much time as you need discussing which phone to get or how to use yours. They are wortht the drive if you dont live in Cornelius. Chris

Charlene Couch

So glad our small city has this store!! There may be a wait, but its only because theyre giving the customer before you the same great service theyre going to give you.

Sandra Kranz

Staff members Jesse and Gail were terrific!! They walked us through all the necessary steps when we upgraded our phones and service. Highly recommend Verizon!!

Joni S Mullen

Best store ever, & Miquel knows his business, he is always getting us out of a jam! I have 14 items on my acct, & dont know what I would do without them!!

Harry Holsapple

Gail did a great job! Did not just sell a phone but assisted in many ways. If you need help with a phone please stop by. No I dont work there.

Hazel Woodson

Very awesome service! Elijah and Gail were amazing at helping and answering all questions! Thank you both so much for all your help!

Judy Workman

Great customer service with issues on Note 7 return. Gail is an awesome customer service rep and is a great asset for your company.

Kaci Victus

Plans are too expensive and they try to gouge you for as much as possible. Made the switch to T-Mobile and never looking back

Reme Amezcua

Gail Jesse and Elijah are excellent. The store as a whole needs work, but these 3 are excellent.good customer service.

Jacalyn Scharlepp

Great service, they explained things very well. I am very happy and will continue with Verizon. Good luck to Gail!