Category: | Craft Store |
Address: | 751 E Hillside Dr, Broken Arrow, OK 74012, USA |
Phone: | +1 918-355-0050 |
Site: | hobbylobby.com |
Rating: | 4.5 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed |
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A Private User
This store has amazing craft supplies and home decor. That being said, they have the WORST customer service. I tried to exchange, not return, simply exchange a wooden hanging knob that had fell apart before I even hung it up, and the snotty two older women that think they run the show treated me like an idiot. I didnt have my receipt, but I wasnt exactly asking for the moon either. Were talking about a $4 wooden knob. I didnt have time to deal with their egos the 1st time I tried to exchange them, do I came back a second time and all the cashiers were whispering about me after I demanded to speak to the manager. Now, the manager is actually a really nice gentelman, and he went ahead and exchanged it for me, but even he acted like it was a big deal. The whole time the older woman with short white hair and other long haired woman were whispering about me. Absolutely rediculous. Now, I finally got brave and decided to back to the store because, wouldnt you know it, the dang wooden knob finally really broke. I just bought some sturdy metal ones this time, but as Im checking out I see this poor woman in TEARS because she bought a large wooden tree decoration & it broke before she hung it up. (see the pattern?) anyways, the manager is at the front trying to decide what to do (this was no $4 item) and the entire clan of bossy women are standing up there just watching and making this poor woman feel like a criminal. I will NEVER shop at this particular store again. And you better keep your receipts if you do because the ladies working there are absolutely rediculous.
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Peter Treagesser
Best HL in the Tulsa area. My wife does almost every craft in this store so were here all the time. Ive seen people getting mad when something wasnt on sale that was next to the sale sign, but Ive noticed on the signs (Im a graphic designer/sign nerd lol) that they always say what specifically they apply to, so if you just read the bold print below the "50%," you can tell exactly whats on sale. I guess the way they set it up, it matters what the sign says, not where the sign is. Also, if an old sign was left up, they are Always good to honor it, (even though the sign says what date the sale applies to lol.) They go out of their way for good customer service, where most retail workers dont even try. This Hobby Lobby is a rare gem.
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Shana T
I needed an item and they were out of stock. I called to special order it and they stated it would be in on a Thursday and would call me. They never called me. I showed up because I needed it the next day and there was an issue with the truck and they didnt have what they said I would. The manager said I could go to another store, but late and clear across town. If they would have called me and let me know, I could have gone to another store or they could have got it from another store (or at least checked). I had to improvise-- would have been nice if they would have offered me a discount. Im not impressed with the new store.
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Charis Roush
Our favorite craft store! We love the new location even though it is smaller than the original. The aisles could be wider to make the through-traffic flow easier, but as always the staff is very friendly and helpful. Also, join their email club, there are always weekly coupons for daily discounts!!
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Jennifer Mason
When I decided to try my hand at sewing, I stopped in here for supplies. The staff was extremely helpful and knowledgeable. The prices were reasonable, especially with the 40% off coupon. The store and bathroom were clean. I only wish they had a larger selection of material.
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Brandon Hunt
Huge store, well staffed and always running deals on a myriad of items. The size of the store means sometimes the fabric or framing center is unattended just ask any associate for help and they get to you right away.
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Sumyr Moffitt
The best store around!! I am a frequent shopper...every other day. They are always so helpful when it comes to helping me match fabric or find exactly what I need to complete my project!
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Rachel Haight
I can always find what Im looking for and Im able to get in and out quickly. Staff is usually very helpful and friendly. Great sales and deals, too!
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Saif Khan
Large selection of fabrics and hobby supplies. Less art supplies than they used to keep. More fake flowers than you can shake a stick at.
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Christopher Elliott
Alot of cool items in here, and you can make a lot from the hobby shop; however their prices on some things is absolutely outrageous.
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Tim Dobbs
New location and everything has been rearranged from the old store. but was easy enough to find. very well kept store.
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Taylor and Allen Martin
I love this place! So many amazing craft supplies & household decor options available! They have amazing sales too!
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Andrea Pfauth
This is the best store for any craft you are planning! Every time I go in I get so many ideas and deals!
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Scott Dawna Nicholson
I asked for advice on mixing acrylic paint. The young lady I spoke to was well spoken and knowledgeable.
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Adam Howard
Prices arent bad when you are looking for something on sale, but the normal prices are pretty high.
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Owen Hawbaker
My wife adores this store. One of her favorites for hobbies, home decor, and holiday supplies
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Rita Gutierrez Loeding
Clean and well organized. Friendly and helpful staff. Use your coupons to get best deal.
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Billy Smith
Wonderful high quality home furnishings and decorations with hobby supplies for all.
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Rebecca Terry
Its amazing. Great deals . Loads of crafty things I cant get enough of this place
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Jessica Ford
I could spend hours in this store. I always find what I need for all my projects
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Andrea Lynch
Hobby Lobby is one of my most favorite stores. Always has 50% off great items
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Donna Foster
Smaller store than some, but its always clean and the crew is just sooo nice.
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Kris Knight
Nicely layed out. They got more cashiers when needed so lines werent long.
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Robert A Maison, Jr
This is the biggest Hobby Lobby store in the Tulsa area. They have it all.
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Bradley Murphy
Nice new store! Managers and staff are extremely friendly and helpful.
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Melissa Farmer
Friendly people that work there. Very helpful and personable
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Kaye Kirk
Didnt hate the place, but it is no longer at this location.
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Courtney Cowart
Love it. Always have good sales and good customer service.
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Mary Woodward
You never know what you will find, that you just must have.
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Donna Rennhack
Thia place has everything you need for any kind of crafts.
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Megan Ameen
I love this store. Great selection and great sale prices.
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Louis Heavner
They have great sales different every week with 50% off
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Chelsea Nix
Has what I need for any projects!! Love this store!
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The potato of science
Good selection. There is a lot of things
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Weston Probst
Great place for your hobby needs.
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Mark Williams
Good selection of art supplies
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Shahanna Usman
They are a awesome craft store
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P. Luis
Great place for any project.
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Kent Acheson
Have really cool things.
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Michael Parker
Store is no longer here.
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Stephen Story
Love all the cool stuff
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Kassie Willhite
Hooby lobby is the BEST
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Jinni Turcy
Always love this store
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dave willis
very welcoming staff
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Heather Morrison
Love Hobby Lobby!!!
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Julia Nichole Griggs
Always use coupons.
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Holly Scheuch
Love this store!
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Sheila Atchley
Love this store.
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Melissa Forman
My fav place!
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Heather Davis
Love this place
KA
Kala Aubrey
Love this store
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Valarie Bradford
Great store
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Denise Paine
Very good.