Category: | Pet Supply Store |
Address: | 30450 Lakeshore Blvd, Willowick, OH 44095, USA |
Phone: | +1 440-295-0255 |
Site: | petsuppliesplus.com |
Rating: | 4.2 |
Working: | 10AM–7PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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Shea Bradley
I had an appointment with the Grooming Department 03-01-14. The older lady discussed in length the fact that I liked my Shorkies long hair. She stated she would leave his hair in the front and on top of his head. She even said the hair is better on then off. She stated that she would show me and if I did not like it she would cut more. An Hour later I came back and she had no idea who my daughter and I was, (This should have been my 1st warning). " It was a Saturday so it would be a few additional hours" I was told. I would be called. When I returned after visiting the Urgent Care across the parking lot. (My Shorkie had been there approximately 6 hours by then) my dog was ready and I had received NO call. He had been shaved BALD, (All the way down) with a square face and the hair around his ears was raggedy. I immediately stated, "Oh no I do not like it!" "What exactly dont you like about it" I said I miss his hair/fur. She said well he had a matted area under his chin and on his legs...there was nothing I could do"..... She could have called and received permission to cut his hair all the way down. Where was my phone call?. My at home grooming techniques are much better then what was done by the Groomer who promised that she would not cut too much. VERY DISAPPOINTED. Then the cashier was rude. My dog had an accident after 6 hours of course he did. I asked for paper towels, the store was not even equipt and I finally received some McDonalds napkins after a search....ISNT THIS A PET STORE? The cashier waved me off "Yeah, You clean that up while I ring you out" I said Really, Oh thank you so much" sarcastically.... They will NOT RECEIVE MY BUSINESS EVER AGAIN!!!!!
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Dennis Capp
I go here because its close to my house and is well stocked. The cashiers are very friendly. The only problem I have is the power doors into the store are broken and you have to push them open and closed. It has been that easy for a few months.
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Debra Fimiani
We go there for everything our little buddy needs. The grooming people are awesome at handling my nervous dachshund when he gets his nails trimmed! :-) The employees definitely love animals!
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Gail Bencina
We take our kitty Munchkin to get his nail clipped every few months. They are very patient and kind with our kitty. Everyone is very friendly and helpful at the store.
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SIXXX 66
All the doods are on point and friendly and every gal is a sweetheart with a smile and have answers to your every question! Great store
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Amanda Pavisich
This store has fish, birds, lizards and ferrets. Occasionally Ive seen a chinchilla there. Its a pet store WITH pets.
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Kathy Turner
Great Experience as usuall! Grooming Dept is "A"1! BIG SHOUT OUT TO LINK! SHE TAKES GREAT CARE OF THE "BRATMAN"
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Matt S
Never had an issue here. Staff is very friendly and talkative. Prices are average but they do have good deals.
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Marshatta Butler
Love going here to see the animals. The staff do not mind giving insight to what they know about the animals.
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Tiffany Chinn
I love this store. Has mostly everything I need and the employees are very kind and helpful
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Pamela Roberts
They had all of the food I needed for my cat on sale good place to shop thank you
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Trav GSX
Clean place. Pricing can be higher here sometimes. Theyve always been polite.
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Jody Marsh-Coleman
Perfect sized store, friendly, funny folks who know their animals! Love it
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Coretta Mock
Because my dogs love going there plus they have good quality clothes
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Ken Westbrook
Not very knowledgable about products sold. Unable to give answers.
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Mike Smyksy
Overcharged...have to go back tomorrow to hopefully get credit.
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Roger Tayfel
We get our dog groomed here, by Ashley, she does a good job.
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Kim Thompson
Helpful Friendly Staff! Nice clean store, and great prices!
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Terra Harper
The cashier was very helpful with us trying to find a cage
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Jessica Mcginnity
Large selection, well organized and everyone was friendly.
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Jonathan Workman
No longer carry rats or feeder mice very disappointing.
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Keith Childers
Good selection and prices on pet needs, friendly staff
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richard jerashen
Friendly knowledgeable staff, good prices, clean store
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Teresa Miller
Love shopping here! Great prices..Helpful staff.
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R K
Theres some products I wish this chain carried.
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Kathleen Eacho
I can always find what I need for my pets
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Dierdre Cole
Always friendly and well stocked.
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India Evans-Pascol
Workers are always willing to help
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Desi N
Great dog choices. Friendly staff
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Melanie Sechler
Cheapest place to buy crickets!
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Ramona Montello
I love shopping with my dog.
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Stephanie Bolden
Groomers are reasonable
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aimee lucarell
I love the crew here!!!
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Ike Ezepue
the turtles taste great
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Jason Senol
Quick and easy service
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Angela11 Wilson11
Wheres all the workers
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Susan Taylor
Ridiculously expensive
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Dylan Davis
Clean, friendly staff
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Melissa Dixon
Convenient location
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paul joseph pirrung
All Bellas supplies
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Moira M.Ryan
nice employees !
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Kelly Lenhart
Good selection
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Lauren Stout
Run down