OfficeMax

Category:	Office Supply Store
Address:	21950 Center Ridge Rd, Rocky River, OH 44116, USA
Phone:	+1 440-356-2550
Site:	officedepot.com
Rating:	3.9
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 5

Reviews 13

Mona Gazala

Ive relied on this Office Max for my full color print needs for a while. Ive never been disappointed until this week. I am feverishly working to meet an exhibit deadline and needed color prints of photographs printed on card stock to be later mounted on wood. Friday I picked up an order from them and it was perfect. Same on Saturday. Then yesterday, I was at first disturbed to be told they had not received my order, even though I had a confirmation email. The minute I arrived home, I found they had sent an email saying my prints were ready?! So back I drive to pick them up and take them to be mounted. But they were not printed at 100% document size, so they did not fit the plaques I had made. I contact the store and they tell me just order it online again and well reprint. But again they were printed too small, and I was told they had no control over what size printed out. So, what happened to their equipment or personnel that suddenly the order could not be filled correctly? I was also told I would need to contact online customer service to get a refund on the 2 incorrect orders, they would not issue a refund in store. I am still waiting to hear from customer service regarding that matter. I think I just lost 2 days and half my print budget for nothing. Update: I changed my rating from 1 star to 2, because they did issue a credit for the 2 bad batches. Still a little floored that my 8.5 x 11 documents could not simply be printed at 8.5 x 11. Thats OK. Staples took care of it.

Ben Joines-Mundy

There was a malfunction with their laminator (which was a bummer) but their print supervisor Steve called ahead to another store and had my order together and ready to take to another store. I dont know about everybody here but he was excellent.

Bridget Richard

Steve the copy supervisor was a great help when I messed up my order. I did not get charged for the copies I did wrong, even though I was offered help (and chose to do it myself anyway). Thanks Steve!

Dave Guia

Ive always liked shopping here. If you watch for sales youll probably get a bargain. We know that the people working there are knowledgeable on product lines and tech requirements. Always helpful!

Anna Ferguson

No one working in store to assist- understaffed. Print job was a day late when same day service was promised. poorly run store. Go to fed/ex kinkos and save yourself the disappointment.

Olivia Talbot

The staff are friendly and helpful. Also the store has clearly marked isles and lots of office products.

Nini G

The employees demonstrated knowledge on the products and provided excellent customer services.

Zac Shields

easy, always have that office supply I need

Thomas sedgwick

Just ok, a few good deals, but thats it

Michael Bruner

Like radio shack for office supplies.

Nico Pishnery

Typical OfficeMax