Signature Harley-Davidson

Category:	Harley-Davidson Dealer
Address:	1176 Professional Dr, Perrysburg, OH 43551, USA
Phone:	+1 419-873-2453
Site:	signaturehd.com
Rating:	4.5
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–7PM 9AM–6PM 9AM–5PM 11AM–5PM

Location

Photos 100

Reviews 25

Becky Harris

We bought a brand new 2017 Road Glide on Fathers Day. Road the bike 40 miles maybe to find it was leaking oil. Called the dealer explained what was going on they said bring it in that Monday, well thats all well and good when your not working 10+ hrs a day. When we did have time to get it in they said it would be a week before they could look at this brand new bike they sold us. Then we found out that they titled our bike in the state of Ohio instead of our home state of Wyoming. So now we have to have a vin inspection done and have to wait until I go home to Wyoming in September before we can get plates for our bike and the dealer tag is expired and we cant even ride the bike. Then they play the I didnt know and its not my fault. So sorry but not our fault. Now they are saying we have to go to Ohio Bureau of motor vehicle and pay for a temp tag if they will give us one. Worse customer service throughout the whole dealership after buying from them.

Linda Blevins

This place is a joke!!!! The service department is terrible. We have been trying to get a recall fixed on our 2014 Street glide for 3 months now. They originally told us 6-8 weeks. Every time I call to see if our parts are in they seem to have misplaced our information so we have to start the process all over again. We have ordered parts 3 times!!!! I can understand this happening one time because people do make mistakes but three times is ridiculous I will not give them another minute of my time or dime of my money. Since I posted this bad review, I have been contacted by signatures service department and they apologized. They said they want to make things right so my husband and I are giving them another chance. We do appreciate that they own their mistake and apologized. I am bumping my review up to 3 stars verses the initial 1 star because of this. Maybe once everything works out they will get all 5.

Sensy 11

This is a very bad , full of lies and not to forget a very expensive location. I went in to buy a used street glide and they not only over priced it but also started selling me all the other services even before i made up my mind to buy the motorcycle. And not to forget i overheard a guy complaining that they changed numbers on his purchase order from that of the motorcycle sticker price. which is illegal.. therefore i decided to just go to Ben Breece get a new motorcycle for $1000 less than the MSRP value and also bought $3000 worth of parts for a discount of 15% which applies to everyone. Their labor is also only $70. I will never ever go to signature again.. Amen

Gary Geisel

What can you say about Signature HD. Its a very welcoming environment and everyone is friendly. I should know, Im there just about every day drinking coffee and talking to sales, parts, service and clothing, and I usually buy something. Sales staff knows Im looking for another bike but do not pressure me as I am in the deciding process right now. Thats good, no pressure, I couldnt handle it. Additionally, the service department takes exceptional care of my bike. If it needs something they tell me, if it dosent they also tell me.

justin ferguson

Nice sales people Now there maintenance department on the other hand first Ill start with last summer I bought my 2012 super glide in the first three months it spent over one month in the shop the last time the bike went from 4th gear to first after they told me everything was good then this year I took it in to have them fix the heat shield now it sounds so bad i hate to ride whatever you do take your bike somewhere else and only buy new bikes from here the mechanics havent touched them yet.

B Metz

My review is based on store atmosphere, customer service, price and cool factors. I cannot comment on bike sales or mechanical service. Signature HD is a small shop that is clean an well organized. There is a decent selection of bikes and motor clothes. Pricing is average, not much on the sale rack. The shop will supply the locals with what they need, but lacks the cool factor that would encourage a traveler to stop in for a visit. The shop is just missing that "WOW" factor.

Eric Driftmyer

Awesome staff at Signature HD, especially Kristen and Johnny. Kristen hooked me on a springer and Johnny took care of the parts. The overall process was very pleasant. Your taken to every department to meet the staff, loaded up with some freebees, and then off to your bike. If I were to buy another HD, it would be from Kristen at Signature.

Dean Winchester

Small store, not much inventory and sales guys not interested in making sure customers are happy and making a sale. They act snobish and rude. THREE TIMES I tried to purchase a bike from this store and they are way over priced even two thousand more than kelly blue book retail value. Im done with you Signature and so are my harley friends.

Gary Worthington

I have purchased many Harleys over the years and in several states .I can honestly say the entire staff at Signature does an A+ job of delivering the bike. Keep in mind this was a used bike and I was treated as if I bought a new one Tim .Sherman hats off to you and your entire Signature crew

Chris Swope

Great atmosphere. Stopped by to check it out and the staff was very friendly. The brunette (wish I could remember her name) working in clothing was especially helpful. I plan on stopping again.

Cheryl Drew

David L Drew, an avid HD rider, passed away 8/9/2016, services are 8/13/16 at Sujkowski Funeral Home on Alexis Rd. He purchased our 2005 Road King Classic at Signature.

Jeff Sabo

Every time I stop in or call they are ready to help. Extremely knowledgeable of the product they sell and friendly to work with.

Scott Willoby

Very nice..great help when looking for womens clothing and the parts guy treats you like he has known you forever! Will be back!

levi theis

Great service, great people to deal with and if you want something they dont have they will get it for you

Charles Stuart

Staff very helpful and I come here often. Good selection of new and used cycles. OFFO

Jane Biggar

Always friendly and helpful staff , very clean and tidy store,

Gina S.

Smaller Harley Davidson store, but it has a good selection.