Category: | Gun Shop |
Address: | 225 American Way, Monroe, OH 45050, USA |
Phone: | +1 513-424-9960 |
Site: | aimsurplus.com |
Rating: | 4.6 |
Working: | Closed 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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AIM Surplus Recently experienced a data breach, anyone who uploaded a copy of their photo ID (DL, for example) or FFL/C&R license has been compromised. If you ordered before early April 2016 and uploaded your DL for age-verification contact your local Police Dept. as soon as possible and have this documented! I also contacted the AG in my home State and also in Ohio where AIM is based. AIM should have put customer privacy first and implemented a secure way to upload IDs and FFL/C&R licenses on the site. This is AIMs fault and they could care less. Ive spent thousands on firearms and ammunition with them over the past couple of years, no more...I will be taking my business elsewhere and encourage others to do the same. Please go to your local Police Dept. and file a report so this is documented if you have purchased anything from this company and take a moment to file a report with FTC and the AG in your State. If you are a C&R license holder contact the ATF as well!
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TurtleDude1959
Great place-done thousands of dollars of business with them. Never a problem. The new facility is a real upgrade. The Showroom manager is friendly helpful and above all knowledgeable and is happy to see you. Everything I have ordered has been shipped in reasonable time but I mainly pick the stuff up since they are 12 minutes away. They also respond to issues. I bought a G-34 MOS from them and noted that the Glock plates do not fit some of the RMR sights as claimed. It wasnt AIMS fault but they advised which ones did work and they were right. Far better experience than I had with GLOCK BTW
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M Neidlinger
Ive ordered several things from AIM Surplus and have never had a problem. They are always fast and always accurate. Their Web Site is dead simple to use and the Notify Me option is awesome. The only downfall i have to them is they will not allow you to pick up parts and accessories on Tuesdays and Thursday. They reserve that for FFL only. As a local, its kind of a bummer that i cannot go pick up stuff when i want. The prices cannot be beat, and they carry GOOD stuff.
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Jeremy Smith
I do a little gunsmithing on the side. Ive ordered MANY TIMES from them. They have a huge product selection and are, more often than not, lower on pricing than many others. I am VERY loyal to them. Ive spoken to customer service to ask questions about further detail and comparability of a product, they are very knowledgeable, caring, and concerned about helping you make the right decision. Thanks! Keep up the great work!!
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George Cezar
I ordered a part for the first time a few months back and it took almost a week before they even shipped the part. I figured well it was just because I was a new customer had to get things in system so a week ago I ordered some magazines and they have yet to even ship them no email or phone call saying why or what the issue is. I dont think I will ever do business with aim surplus again
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Matthew Sparks
Formerly a firearms distributor to dealers, AIM now has entered the consumer market and sells both new parts and surplus parts and firearms to the general public, both through direct shipment and their showroom. Staff are very knowledgeable and helpful both in person and over the phone, and shipping is fast. Condition of used items is always up front and correct.
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mack DaKnife
Pros: reasonable prices, free shipping Cons: extremely slow shipping Having a backlog is understandable, not informing your customers in advance isnt. I ordered parts for this AR build from 4 vendors and the other 3 had my orders delivered in under 10 days, but it took over 3 weeks from AIM. Thats not acceptable.
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David Ash
These guys have the best ammo prices anywhere, bar none. If you do find a matching or lower price, check shipping. They also have most anything firearms related anyone would want and at the best prices. New and used firearms. L.E.O. turn ins. Surplus and C&R stuff too. Check them out on the web.
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Sami Khoury
I just did my first transaction with them. It was an easy process from A to Z Very friendly crew and their customer service was exceptional. I had an incident with them and they handled it in a very professional way. I would definitely recommend them. Great job guys
J.
J. Jackson
Great service. Living close is a definite plus. I can buy ammo at online prices without the shipping costs. I used to save to buy bulk online to the point where the shipping was justified. Now I can buy what I can afford little by little and save.
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Cosmo L Recuparo
Customer Service went above & beyond when there was a slight issue during shipping (neither of our faults). They made sure the item would arrive when expected, which it did and I was more than happy with the product. I recommend AIM 100!
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Randy Evans
Excellent service! call before I placed an order, everyone was very helpful. Placed the order, items were shipped the next day. Condition was better then described and arrive in a very timely manner. I will order from them again.
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John Yeutter
Great place! The staff are nice and know what they are talking about. I have picked up orders in store and had orders shipped without any issues what so ever. Great people, products and prices! What more could you ask for?
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Sam Hyde
Company waited 26 days to report to customers of a security breech and that their identities were stolen. Said company provided no security or encryption of storage of sensitive personal information.
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Lola Kepa
Awesome experience. Excellent prices. Toren in the showroom helped me assemble my rifle. Very professional. Very knowledgeable. I will continue to business with them in the future.
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Ken Fleming
Great Prices & easy to get to. Bought a small amount of ammo using their site just so I could go by and check it out. Will definitely go thru them most of the time
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Ryan Mowell
This was a great place to purchase a firearm. The staff are extremely knowledgeable and very professional. I would buy another firearm from here again.
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Brian Witt
Local pickup and there was a mistake on availability of the part. They reduced the price and mailed to my door asap. Thats how you handle a mistake.
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DAVID FERGUS
Great customer service great prices very informative and in touch with the customer I will definitely be back and Ill tell others.
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Greg Dietz
Great customer service when ordering , fast shipping , ammo packed in a very good way. Awesome Service.... Thank You ..... Greg
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Evan Green
Excellent pricing, selection and customer service... When are you going to carry silencers!!!???? Love Aim Surplus.
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Zach McGough
I walked in twice asking for information. Twice they shrugged me off. Message received: You dont want my business.
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William Bulman
Good deals and great service. Frequently has a crowded showroom, so be prepared to spend a little more time there.
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Zach McCloskey
Awesome customer service, employees know what they are doing and talking about, and also great deals and prices!
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Francisco Juarez
Awesome , the guy at the counter was genuinely nice knew ,great customer service, will be coming here more often
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Claudia Tufts
Very friendly and helpful. Offered help without being asked. Definitely will order from them again. Thanks!
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Melvin Anthony
I luv the Wolf 9mm ammo for practice.It works well in all my Glocks. At $7.25 a box, I couldnt be happier.
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kamel koochaki
You have to order from catalog on line prior to pick up. It is just a warehouse to pick up items.
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Jimmy Riddell
Best prices youll find on ammo hands down, and call in may be discounted if you buy in bulk