Advance Auto Parts

Category:	Auto Parts Store
Address:	515 S Water St, Kent, OH 44240, USA
Phone:	+1 330-673-9722
Site:	stores.advanceautoparts.com
Rating:	3.8
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM

Location

Photos 29

Reviews 19

parag joshi

The employee at kent Main Street store on sept 5th 2016 10am (no name tag) had no clue about what i wanted. He was disrespectful, racist and extremely rude. The customer service not to mention was dissatifactory. In addition, the store closed before time with the "open" sign still ON, on the previous day having me to make 2 trips to get my order and ofcourse ruining my day with the exceptionally ignorant and pathetic service. I will never shop at this store and will recommend everyone to AVOID this store. This is not the first time I have experienced such behavior and service at this store. Have better employees, people who have an understanding and knowledge about auto parts. These are people who dont have the decency to talk to customers and offer good service.

Brett Mansdorf

Stopped in to pickup some oil. Have a car that requires 0W20 and an OEM filter - unlike most stores (all not just Advanced) - here they dont jump down your throat and act as if they have a Ph.D in knowledge. Laid back but still HELPFUL - a rarity in the parts store world, and something I appreciate. I will return to this specific location because of this.

Javan Padilla

We came by the exchange our brake pads because they new ones were categorized wrong. Rick and Rob went above and beyond to find the right ones, let me borrow their personal tools and matched he price on the correct ones even bought they were supposed to cost more. So helpful!

Justin Millham

A bit delayed in writing this but a few years back when I lived in Kent this was one of the places I would stop at for car help/parts. A very helpful staff and always willing to do everything they could to help.

Kevin Taliaferro

These guys are jerks. They talk down to you and dont honor warranties like Auto zone. Auto zone keeps a database of all your purchases so you dont need to copy their receipt.

Pat Vee

Called on the phone about a product and the lady started explaining why I should buy something different and was kind of rude and then hung up on me.

Stephen Gurski

The folks here are pretty knowledgable. They didnt have a device to check my motorcycle battery though.

Angela Ulmer

Great customer service when my battery went bad I was able to quickly and easily buy a new one.

Larry Evans

I went to purchase a tool and the employee that waited on me loaned me his own personal tool .

kyle wells

Very helpful staff, they have a good inventory of items and good return policy.

Adam Dale

Called ahead had part waiting. Fast service. In and out in a minute