GameStop

Reviews 6

ER

Eric Gergotz

Let me be the first to say that I am not one to write reviews for establishments very often, but when I do, its because a place is really special. Hence, this review for, what I believe to be, the finest GameStop (or even any game store) that I have ever had the pleasure of doing business with. To start, this store has the widest assortment of games that I have ever seen. Though they are limited to what games and systems they can sell (as in console generation-wise), I dont believe I have ever gone there looking for a game and come away empty-handed. Even if they didnt have one in store, they were either able to help me find a closer store with the product I wanted, or order it online and have it shipped directly to my house free of charge. Yes, the games they have in stock range from highly publicized AAA titles such as Grand Theft Auto to smaller, more niche games like the Persona series. Like I said, its hard to walk away from this store without the game you came in for. But what would a store be without the people who help keep the store going, most times known as employees. And the employees at this store certainly know their stuff. They all play a wide range of games and can help give you personal reviews of games they have played and help you make wiser decisions on your game purchases, sometimes even suggesting games you may be unaware of, but will most likely end up enjoying immensely, which has happened to me plenty of times already. If youre a somewhat regular shopper, they will eventually remember the types of games you like and even make you aware of things you werent aware of. There have been a few times Ive walked in and purchased games strictly based on word of mouth from the employees and ended up walking out happy with my purchase. The manager, Jon, plays a wide range of games on all the major systems and has such a vast knowledge of many games that he could put many publications to shame. Andy, another worker, from what I have seen so far, specializes in Xbox games and handheld gaming to a great degree. Steffanie has a great knowledge on pretty much all consoles and Nintendo handhelds, with a specialty in role-playing games. And then theres Heather, who can help out anyone with PlayStation games and Nintendo handhelds. She also can help out when it comes to smaller, independent games from lesser-known developers. And yes, you did read the last few sentences correct. There are girls who work at this store (yes, they are attractive) and actually know about video games, and not just big name games like Call of Duty. They, along with the guys, can school you on any genre of game you can think of. The employees here are absolutely fantastic, and always deliver excellent service, even to the customers that are not the nicest, to say the least. I cant begin to praise the employees enough as they should be. Once again, this GameStop is a fantastic place to shop at, with a group of employees who can help you out with anything you need and even make your time shopping there a fun experience. Its what I believe to be the finest game store that you may ever visit. Guaranteed.

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CU

Curtis Cummings

This place totally sucks. 3 Times I come here and they didnt have what I wanted. 1st I try to get a xbox one and they dont have it, which is fine considering it was pretty hot at the time, but they never even tried to search for it at another location or at least tell me when they would be getting more in stock. 2nd time was very recent...I go there to get Kirby 3D and they dont have it...one of the associates even said that it wasnt a popular franchise which is not even close to being true considering they been making Kirby games for 20+ years. They gave me another location where it was but it wasnt even "new" it was but wasnt. The game was out of the box because they were using the box for display purposes. The guy tries to sell me the already opened game and tells me it is new but it was opened. Im sorry but a game is not new if it is opened already. Imagine going to the grocery store and seeing the 1 box of cereal you want but its open...sure the box was open but the plastic inside the box was closed but would you still buy that cereal? No you would not, and if you did you would be crazy to do so. The 3rd time they once again failed me was today. I went to go buy the new Wolfenstein for PS3....the associate then asked for my name, and explained that someone had already called in to have them set the game aside. So this wasnt even reserved they just set aside the game for some random person because apparently this place isnt first come first serve. Instead of securing a sale with the first person with cash in hand they decide to set aside the LAST copy so this yahoo can come pick it up whenever they had a chance. Reservations work differently, you put money down and get a receipt and they also put it on file under your gamestop card which was not the case with this copy. It was just set aside. Doesnt this kind of defeat the purpose of reservations? If I can just call in on the day of release and have it set aside, then why in the hell would I come into the store 2 weeks in advance and give a 5-10 dollar "down payment"? Case and point here: Im done with this location, and possibly gamestop as a company all together. Oh and they also failed to tell me when they would be getting more in. Is it my responsibility as a consumer to ask that question or is it their responsibility as a company? As a customer I will just go to the next video game retailer and say to hell with their store. I know I typed in a lot here but its the truth and it doesnt deserve to go unnoticed. Shame on you gamestop. Edit: I gave the store another star for getting great help from an employee who actually knew what he was talking about. I decided on getting a Wii U bundled with Mario Kart 8 and he was very helpful. 1 full star for the employee there who was super helpful and kind. I wish I remembered his name but I know he likes nine inch nails which is one of the best bands ever.

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MO

Mohammad FidoDido

Its an ok place i just didnt like how the sales man assumed I wanted a pre-owned Copy when the difference between a new copy and a pre-owned copy is only $5 and Im not going to buy a $54 pre-owned that you bought from somebody for $20, I rather pay the full price of $60 for a new game

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JO

Joe Bolczak

I have never had any problems shopping at this location. The store is clean and well organized. Whenever they didnt have an item, they took the time to find a location that currently had it in stock. Staff has been friendly and knowledgeable.

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D

D White

After calling about an item. I was told they have it. When I got there, was told we dont have it. I told them that they said they did. After a half hour of an associate looking in the back, he had found it. Not very good customer service.

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SA

Sandy Ely

This place is very friendly they have great deals. Andy he is a great salesperson he always helps me and the best thing is he has a hell of a memory I highly recommend this place for you to go to thank you

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