DNA Computers & Printing

Category:	Computer Repair Service
Address:	2280 E Dorothy Ln, Dayton, OH 45420, USA
Phone:	+1 937-298-2667
Site:	getyourdna.com
Rating:	4.6
Working:	8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed

Location

Photos 40

Reviews 9

Keith Leak

Hello I am sure that you remember me, I am the guy who came to get a 17 macbook pro repaired. You offered the same macbook pro version that I have to sell to me for 650.00 plus the trade in of my Macbook pro. Otherwise to get it serviced would be 800.00. Here is my question to you, Why did you not tell me that my macbook had a recall on those parts. True enough I did not know, but as a small business in a community, dont you think that you should have had enough integrity to tell a customer, that this could be served for free by APPLE? I did take it to APPLE and they are servicing my Mac for Free. But here is the other issue I have with you. You would have charged me $225.00 more to fix just fix the issue at hand. APPLE is servicing something 2 fold, that would have cost me $575.00. I admit, I almost went with you guys, but felt in my spirit that you and the lady working there were pulling my leg. I talked with her first, and even as she began to service another customer she was very in tune to our conversation, and offering her input from time to time. DNACOMPUTERS is not loyal to the customer or community at this point. I will make it my business to make sure that it is known not to trust a word that you say. Your lcm of integrity will keep you from having great fortune and good relationship with the community and customers alike. and this is not to be mixed up with COMPUTER DNA in Cincinnati, they on the other hand have incredible integrity. Unlike you! You could stand to go to them and learn the way that they do business. They look professional, computers are not thrown all over the building, to make their establishment look junky! Please call me. My number has been placed. I am very disappointed in your service, such a deceiving lady and man, that I spoke with. You are a non loyal Company to a great neighborhood and location. Signed. Keith

Golo E

These guys are great (appraised and apprised by very reliable sources). My folks needed some computer help and without knowing anyone to recommend (Im 500miles away), I talked to the fine folks at Mac Depot and Im happy I did as they recommended DNA Computers & Printing, just down the road. My parents were extremely happy with the service the owner, Avi provided them. He looked at their computer and monitor and it was determined that their issue was elsewhere. It turned out to be their ISP (I was unable to troubleshoot this remotely as the description sounded like a bad power supply). Folks now have a place they trust and can go to anytime they have any computer or printing needs. In fact, they found a nice used inexpensive LCD monitor at the shop that they bought to replace their antiquated CRT. Highly recommended.

A Private User

Ive been tossed around by corporate trained script-readers at Best Buy long enough, so I went looking for a more down-to-earth computer store which had employees who actually knew what the hell they were talking about. The friendly employees at DNA Computers were genuinely interested in helping me rather than pushing products down my throat. Their employees know were able to isolate a problem with my motherboard, and apply the necessary fix without having me have to purchase a new one. I was also pleased that they ran a scan on my hard drive after fixing the motherboard, found infected files & registry entries, and removed them without loss of hardware or software function. Really impressive. These guys truly know what they are doing. I will definately be coming here from now on.

Brent Nickels

Awesome experience! My first and only experience with a technical computer issue has been at DNA Computers. They personify customer service! Very knowledgeable and very patient, they took all the time that I needed to understand the process of data recovery. Mine was a particularly hard case due to type of hard drive failure but they were doggedly persistent and recovered all but the tiny fraction of my data that was unrecoverable by anyone due to bad sectors. And they did it at a fraction of the cost of the larger, nationally known data recovery companies! Thank you so much Gayle and Avi! Ill recommend DNA Computers to my friends and family! Youre the best and will be the first call Ill make for all my future needs! Brent

Deena Plamondon

So far my experince with DNA Computer has been great. Well except the fact that i took my Toshiba to them to be fixed and it seems the situation hasnt been resolved. Ive taken it home twice now and the same thing keeps happening. Granted its taking longer for it to shut itself off. However they have been wonderful so far in working with me and my computer and i appreicate thier hard work! When i called this evening i spoke to Steve who gave me a few tips to try and keep it running for now and also ordered a new fan for my laptop so i could continue to try to work on it while waiting for the part to come! I am grateful to them and thier hard work and hope they get my laptop fixed soon so i can pos ta better review!

Amanda Barb

I bought a used laptop. I elected to buy local vs. going online because I hoped a local small business would stand behind their product. DNA did just that. I got a very good machine for around 300 bucks. But it kept making the usb-insert-and-remove "doo doop" noise for no reason. I didnt have time to take it back in before the initial 30 day return period had passed. Nonetheless, Avi and Steve took it in, troubleshot, and cleared up the issue. Now its good as new and Im looking forward to having the guys install some additional RAM. Cheers.

Marlow

Not only did this company take four times longer to fix my computer then they said it would. Never calling to update me. If I hadnt kept calling to find out what was going on, Im not sure they ever would have called. But worst of all they damaged my computer and would not take responsibility for it. Telling me it was "previous" damage, when I know well and good my computer didnt look that way when I dropped it off. It makes me sick how carelessly they handled my computer. Stay far, far away from this company.

RealtorRobert Pina

Ive been doing business with DNA COMPUTERS since they opened years ago they have offer the Best services from repairs to Web design & even Business Printing services. Ive used them both personally and professionaly DNA has the Fastest services at very affordable prices. Please feel free to tell them I sent you they know who I am. Thank you so very much DNA COMPUTERS for World Class friendly services for years and many more to come. Robert F. Pina

Bonita Terry

These guys really know their stuff. I purchased a refurbished laptop for my son after his 2 year old Dell died. They offered me a fair price as a trade in. I purchased an HP refurbished from them. It is the fastest system he has ever had. I have also taken my older laptop in for service. To me, its not so much the cost of repairs, but that it is done correctly, and to feel confident that I was not taken advantage of. I highly recommend them.