Sprint Store
| Category: | Cell Phone Store |
| Address: | 3340 Steelyard Dr, Cleveland, OH 44109, USA |
| Phone: | +1 216-661-2977 |
| Site: | storelocator.sprint.com |
| Rating: | 2.5 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–6PM |
Location
Photos 1
Reviews 21
MA
marquez conner
The manager at this store treated me horribly & very unprofessional i was profiled and screamed at as well as many others we were not welcomed as new customers the managers name is sharmane she also had an extreme personal issue with me wanting to pre order the galaxy s7 edge very disappointed that sprint would hire someone like this. This woman is very rude and unprofessional she turns away many potential customers a day i have seen it for myself i will be filling a complaint with BBB,FTC,FCC me and my family have also emailed sprints complaint department about our experience & what we witnessed at this store with sharmane.
KE
Kendra Alexander
This store is the worst store Ive ever been to. Between the associates and the managers this is the most unprofessional place I have ever had to deal with. I love sprint but this store makes me want to run in front of a car just having to work with them. Save your time and money because they will scam you out of both. Only good associate is Diondre and if you HAVE to come here then just deal with him.
IS
Isaac Martin
Worst service Ive ever had and the highest bill Ive ever had. Sucks. You cant use the internet and the phone at the same time but bill is high. Get a lot of dropped calls and the internet isnt that fast. Plus there is a limit on unlimited data. ????? What am I paying so much for???
MA
Martin Thomas
Ripped my gf and I off for a trade in of an iphone 5s (worth at least $125) and gave us a $60 speaker for it. We came in and they overcharged is for service and service activation when we activated her sprint phone.
FE
Felicia Higgins
This is a rip off they steal and use ur account to do it I seeen it with my own eyes never will they get my business again
TR
Tracey Josey-Allen
Customer service Rep. Arthur was awesome. He was very helpful and answered every one of my questions & concerns
NI
Nick Froning
Terrible experience, had issue with coverage, they have me all of 30 second and told me to go elsewhere.
GI
Gil M
Ramon was very patient and professional- helped me fix phone issue quickly. Great customer service!
RO
Rose Adams
Yancey was amazing. I definitely recommend this store. Customer service was awesome.
CL
Clinton Ransey, Jr.
Awesome customer service that handled all our needs and concerns.
AM
Amber Goldsmith
Loved Diondre customer service. He was very patient.
SA
Sandra Starks
Great store. Associates are nice. Good atmosphere.
ST
Starlysa Claytor
I love the customer service. Diondre is awesome.
GW
Gwen Evans
great store atmosphere, and customer service.
MA
Maria Brueggemeyer
Very nice staff. Thanks Paul.
GA
Gary Hunter
Young lady was very helpful
NE
Nedra Tyus
Love the customer service.
RO
ronnetta watkins
Yancey was very pleasant
RO
Robbie Rose
Arthur was great help
GR
grover allen jr
Great atmosphere.
DA
Darro_00
Very Helpful