Category: | Computer Store |
Address: | 1100 S Broadway St, Minot, ND 58701, USA |
Phone: | +1 701-838-3967 |
Site: | tcs-minot.com |
Rating: | 3.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5:30PM 10AM–3PM Closed |
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Jeremy Sims
Wow... Where to start? Ill make it as short and precise as possible. I tried reloading windows 7 on my laptop. It wouldnt load past the opening windows screen. I took it to The Computer Store. They charged a $30 diagnostic fee. After it sitting there for about a week I received a phone call telling me that the hard drive was bad and they were unable to reload windows. I approved the fix. I received another call a couple days later stating that it would be better to get a new computer because the mother board was gone as well as the hard drive. I knew they spent their time on my laptop so no complaints about the $30. I almost tossed my less than 2 year old laptop in the garbage. Based upon what they told me at The Computer Store I made the decision to buy a new computer. Their prices were substantially higher than Best Buy so I chose to purchase at Best Buy. While at Best Buy they told me about a service plan that I could buy that was only $100 and it would cover 3 devices. (Including devices I already had.) I thought lets see if the Geek Squad can do anything with my broken laptop. I turned in my broken laptop for free and they said they were going to run multiple tests on it to see why it wasnt finishing the system restore. I dont know what they did exactly because they explained it to me but it went right over my head. What I do know is that they got Window 7 to load fine. Geek Squad told me my laptop is fine. Im writing this review with my "garbage" computer. I went back to The Computer Store to ask for a refund because of their horrible advice. They told me that the $30 fee is non-refundable. I couldnt help but to laugh because their diagnosis was to throw away my fully functional laptop. I paid $30 for that??? I asked them if $30 dollars was really worth their reputation. Apparently it is. This is why I am writing this post. THINGS THAT MAKE YOU GO hMMMM?? ps I am local and not affiliated with any of the aforementioned businesses. I am a small business owner as well which is why I think Im so perturbed. Hope my wasted five minutes helps someone make an educated decision.
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Mosope Osiyale
I was here a few weeks ago. Referred by Apple. My MacBook display was messed up. They fixed it in a really speedy amount of time I was impressed! And its still working.
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PJK
They were able to help us and quick turn around.
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Courtney Neilson
Slow and expensive!