FAMILY DOLLAR

Category:	Dollar Store
Address:	631 Peters Creek Pkwy, Winston-Salem, NC 27103, USA
Phone:	+1 336-777-1548
Site:	familydollar.com
Rating:	3.6
Working:	8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM

Location

Photos 8

Reviews 6

the legend

I was charged three times for products i did not receive after receiving the info from my bank i went back into the store to resolve the situation the manager stated i would have to show her where the bank withdrew those funds three separate times, i instantly showed her my online bank statement where the charges were taken out the manager then stated i would have to send this information to their corporate office and wait to receive my money back. This was odd to me so i stated to the manager that in any other store if the customer is overcharged or funds were taken from the customer by mistake that the customer should be able to get money back from the same store and not have to contact their corporate store on your own and also wait for a resolution from some higher up in family dollar who doesnt care about my 50.00 dollars that were misappropriated. After going back and forth the manager got frustrated because i demanded there be another way the three amounts totaled 50.00.The worst family dollar i ever been to management is not knowledgeable. Store is dirty and not clean at all and also the manager tends to call the police instead of satisfying the customer even though she was in the wrong. The store always seems to have the police at front the worst family dollar experience i ever had.

Ronald Williams

I started shopping at this location when it open. There was two times I stop doing bussiness with them. Around March of 2015 Ms.Katty become the manager, this store has really changed for the best. Katty was what this place needed. A-1 service friendly employees, a nice clean store to shop in. Ms.Katty and Jeff are always helpful.

Andrew

Friendly staff, a young women who works their mainly at the register is very kind and always welcomes me. Store is clean and they generally have what I need (small items, like soap or degerent.)

A Private User

Great customer service! Employees familiar with all customers. Feels like home when I walk in. Always clean and well maintained

Dorron Green

Came in around 9-10am March 6th, 2017 and couldnt believe how badly me and my friend were treated. Hurt my heart.

Waldo

Store smells like complete ***. Never will I ever go back.