Rhinebeck Antique Emporium

Reviews 3

HA

Hal Zenner

Im giving this store a middling review because of a problem I had. All stores are different, but the rule in the antique store where I work is that if the customer breaks something, its usually considered the "cost of doing business" and the dealer absorbs the loss. Especially if it was an accident, and the cost of the broken item is low. While carrying an item (a tool) I wanted to buy, one part of the item fell off and broke a $10 plate. I walked over to the person in charge and told him the problem. I put the item I wanted to buy on the counter, and offered to pay for the broken item. We walked over to the area where the accident happened, and without saying a word, he removed the broken plate and went back to the register. When we checked out a little while latter (bought 3 items), the bill was tallied and the $10 broken plate was included. I paid, and now Im writing this review. Never did the person ask if I was OK (I did shatter a piece of glass), never offered to absorb the loss -- he could have at least contacted the specific dealer and obtained the value of the item and charged me that. Note: I purchased 2 items from the same dealer I broke the plate. Other may not agree, but this annoyed me enough to write this criticism.

CE

Cecilia Maisonet

I am a longstanding resident of Dutchess County for over 20 years. In my many travels throughout the area Antiquing throughout the Hudson Valley has ALWAYS maintained a general rule of courtesy and responsibility between the shop owners and the IR customers: "IF YOU BREAK IT, YOU PAY FOR IT" Due to the limited space in a majority of these shops, the customer should not invite small children inside (they are almost certainly prone to break an item). Accidents or not, it is NOT the shop owners fault for a customers inability to circumnavigate around breakable objects and or be supervised while perusing the stores many artifacts. Happy antiquing to all who enter these eclectic gems of past and present.

MI

Mindy Grutman

Eye candy for the soul. Full of treasures set in a gem. Enjoy the unusual while exploring beautiful Rhinebeck, the Vanderbuilt Mansion and The Culinary Institute of America where fine food is an everyday event. We look forward to seeing you at the Emporium. We are also excited about your treasures. Contact us in Rhinebeck or our other locations in sunny Vero Beach, Fl or beautiful historic Newport, RI